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FedEx-brand Service

International Service: Our team is available Monday to Saturday from 08:00 to 21:00.

400.886.1888

For mobile users

800.988.1888

For telephone users

Our new Interactive Voice Assistant (IVA) is live now, replacing the Voice Responding Unit (VRU). This upgrade reflects our commitment to providing 24/7 support to you at your fingertips.

Domestic Service: Please contact our online customer support via Wechat. Our team is available Monday to Friday from 09:00 to 18:00.

Want to contact FedEx in another country or territory? Check out our global customer service page.

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