Service Commitment: Economical, Reliable, Flexible
- Economical and Affordable: Suitable for medium-sized or heavy weight packages; save on transportation costs for packages weighing 5kg or above
- Door-to-Door Service: Packages picked up before the cut-off time of the day will be delivered in about 2 to 4* business days
- Suitable for shipments that cannot be delivered by air such as liquids, powders, lithium batteries (except for dangerous goods and restricted goods)
- Guarantee: With the FedEx Tracking and Money-Back Guarantee# , you will have peace of mind every step of the way
|Coverage:||Covers most cities and areas throughout China|
|Delivery:||Packages picked up before the cut-off time of the day will be delivered in about 2 to 4 days*|
|Operating Day:||Monday to Saturday|
|Weight and size limitation:||Medium or heavy packages, especially for packages above 5kg|
|Money Back Guarantee:||Click to see details|
* Delivery time varies by origin, destination, and the day of the week of the shipment pickup. Please call our CS Hotline for more details.
# Subject to the terms and conditions.
The above information is only for reference and subject to change.
Please contact our Customer Service for latest information: 400.889.1888
General Delivery Call-in Cut-off Time
The above Call-in Cut-off time only for reference.
Please contact our Customer Service at 400.889.1888 to check the cut-off time by postal code.
Note on Declared Value for Carriage for FedEx Domestic Services
FedEx's maximum liability for loss, damage, delay or any other claim with regard to any shipment is limited to RMB 100 per shipment or RMB 20 per kilogram whichever is greater, unless the shipper declares a higher value for carriage under the “Declared Value for Carriage” column on Consignment Note and the corresponding surcharge is paid.
If a higher value of carriage is declared (subject to the limits imposed on the value that may be declared as noted immediately below), FedEx’s liability for loss, damage or delay of a shipment will not exceed its repair cost, its depreciated value or its replacement cost, whichever is the least.
B. Declared Value for Carriage
Shipper may choose to write down the actual value of shipment under the “Declared Value for Carriage” column on Consignment Note when handing in the shipment. The highest declared value allowed for a shipment is RMB 250,000. (Please contact our Customer Service or refer to the Terms and Conditions on the back of Consignment Note for our limited liabilities.)
C. Shipments of Extraordinary Value
Shipments containing any of the following items of extraordinary value are limited to a maximum declared value for carriage of RMB 7,000. Our maximum liability for any claim for such item is RMB 7,000 or RMB 20 per kilogram, whichever is greater.
|Glassware, fragile goods||Jewelry including watches and gems|
|Ostrich and emu eggs||Collector’s items|
|Film, photographic images||Guitar and other Musical instruments that are more than 20 years old|
|Any commodity that by its inherent nature is particularly susceptible to damage, or the market value of which is particularly variable or difficult to ascertain|
D. Surcharge for Declared Value for Carriage
If the declared value of your shipment is more than RMB 100 per shipment or RMB 20 per kilogram, whichever is greater, we will collect a surcharge of 0.5% based on your declared value. The minimum surcharge is RMB 2 per shipment. (Please contact our Customer Service or refer to the current price list.)