Service, Regulatory Updates and Important Notifications
From Jan 26, 2019, FedEx Seongnam Station is relocated to Gyeonggi Gwangju Station.
There will be no service change such as pick-up time and we open a new Songpa World Service Center in order to provide similar accessibility to customers who have used a drop-off service in the previous Seongnam Station.
Please refer to the table below for new FedEx Gyeonggi Gwangju Station and Songpa World Service Center.
[FedEx Gyeonggi Gwangju Station]
Address: 323-5 Chuja-ri, Opo-eup, Gwangju-si, Gyeonggi-do
Working Hour: (Mon) 09:00 - 18:00, (Tue - Fri) 09:30 - 18:00, (Sat) 09:30 - 16:00
[FedEx Songpa World Service Center]
Address: 8021~8023, Floor 8, Garden5 Life Techno, 66 Chungmin-ro, Munjeong 2(i)-dong, Songpa-gu
Working Hour: (Mon) 09:00 - 18:00, (Tue - Fri) 09:30 - 18:00
If you have further questions, please contact your Sales representative or our Customer Service at 080-023-8000.
In order to expedite customs clearance and delivery of shipments, FedEx delivers inbound shipments to South Korea before the payment of duties and taxes (D&T). This is applicable if D&T are within a pre-determined threshold and shipments are destined to importers in South Korea with a valid FedEx account number, who declared the shipment using their business customs clearance code. Customers must pay the D&T to Customs directly within 15 days of declaration approval. If payment is not made by the due date, FedEx will pay on behalf of customers and a surcharge based on a flat rate or percentage of the total payment made will be imposed.
Starting from June 1, 2018, the maximum D&T threshold amount for an inbound shipment will increase from KRW 1,500,000 to KRW 4,000,000 per air waybill. This enhancement is part of our efforts to provide customers with expedited delivery of shipments.
For the new threshold to apply, the FedEx account number of the recipient must be included in the “Payment - Bill duties and taxes to Recipient” section on the air waybill of the shipment. If the FedEx account of the recipient is not stated on the air waybill, the current threshold of KRW 1,500,000 will apply.
If you have any inquiries, please contact our customer service team.
Shipping Regulatory Update
From 1 July 2018, the Australian Government will introduce a 10% goods and services tax (GST) on the sale of goods valued at AUD1,000 or less, which have been imported into Australia by consumers.
Overseas merchants with annual sales into Australia of AUD75,000 or more will be required to comply with this new legislation. For details please go to the Australian Tax Office website or send an email to AustraliaGST@ato.gov.au.
This new legislation also requires merchants to provide relevant tax information to the transporter of low value goods. FedEx will collect this information electronically via its FedEx shipping software programs. Please click here for the shipping guide on low value goods to Australia.
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