Service, Regulatory Updates and Important Notifications
Effective April 1, 2019, the correct postal codes will be required when you ship to Ecuador, Romania and Slovakia. This will allow us to improve service and satisfy regulatory compliance requirements.
It is important to note that on the effective date, FedEx will accept only shipments that have the correct postal code and postal code format. Without this information, you will no longer be able to generate a shipping label using a FedEx automation solution.
If you frequently use the address book feature or other recipient address source, you will need to update any entries for these countries to ensure that the correct postal code and format are saved by March 31, 2019.
We recommend updating your recipient delivery address information now to prevent issues with shipping label generation.
Refer to the following table for the postal formats for these countries:
|Country Code||Regions||Postal Format Effective April 1, 2019|
*Note: Previous postal format contained only five digits.on Postal Format Effective April 1, 2019
Thank you for taking the time to make this important change to your address book.
From Jan 26, 2019, FedEx Seongnam Station is relocated to Gyeonggi Gwangju Station.
There will be no service change such as pick-up time and we open a new Songpa World Service Center in order to provide similar accessibility to customers who have used a drop-off service in the previous Seongnam Station.
Please refer to the table below for new FedEx Gyeonggi Gwangju Station and Songpa World Service Center.
[FedEx Gyeonggi Gwangju Station]
Address: 323-5 Chuja-ri, Opo-eup, Gwangju-si, Gyeonggi-do
Working Hour: (Mon) 09:00 - 18:00, (Tue - Fri) 09:30 - 18:00, (Sat) 09:30 - 16:00
[FedEx Songpa World Service Center]
Address: 8021~8023, Floor 8, Garden5 Life Techno, 66 Chungmin-ro, Munjeong 2(i)-dong, Songpa-gu
Working Hour: (Mon) 09:00 - 18:00, (Tue - Fri) 09:30 - 18:00
If you have further questions, please contact your Sales representative or our Customer Service at 080-023-8000.
Shipping Regulatory Update
From 1 July 2018, the Australian Government will introduce a 10% goods and services tax (GST) on the sale of goods valued at AUD1,000 or less, which have been imported into Australia by consumers.
Overseas merchants with annual sales into Australia of AUD75,000 or more will be required to comply with this new legislation. For details please go to the Australian Tax Office website or send an email to AustraliaGST@ato.gov.au.
This new legislation also requires merchants to provide relevant tax information to the transporter of low value goods. FedEx will collect this information electronically via its FedEx shipping software programs. Please click here for the shipping guide on low value goods to Australia.
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