Service, Regulatory Updates and Important Notifications
Effective May 13, 2019, FedEx accepts lightweight document shipments – up to 0.5kg – and allows customers to input the shipping details, make payments all online through the FedEx online registration page, and drop off shipments at any 7-ELEVEN store.
Dubai Airports has announced scheduled maintenance for the southern runway at Dubai International Airport (DXB) from April 16 to May 30, 2019. All cargo and commercial airlines will reduce their operations at DXB during this period, resulting in changes to the flight schedules of FedEx and other cargo and commercial flights.
Due to the temporary closure, FedEx shipments that normally transit through or travel to and from DXB may experience service delays. We have put operational contingency plans in place to minimize the service impact.
Please call your local Customer Service team to obtain the latest transit time information or status of your package.
We would like to inform you that we adjust the call-in cut-off time* served by FedEx stations in Ulsan area as below, effective April 1, 2019. A pick-up service time for next day uplift (PUX) remains the same.
(44997) National Saneop-danji, Onsan, Ulsan 14:00 -> 11:30
(44719) Yongyeon Gongeop-danji, Ulsan, 14:00 -> 11:30
(44787) Seokyuhwahak-danji, Ulsan, 14:00 -> 11:30
(44714) National Saneop-danji(Yeocheon), Mipo, Ulsan, 14:00 -> 11:30
(The rest) East, Mid/North Ulsan, ~12:00, ~13:30 -> ~10:30, ~11:00
* Subject to completion of shipment and the related document for shipping
For more details, please contact Customer Service or Sales representative.
Effective April 1, 2019, the correct postal codes will be required when you ship to Ecuador, Romania and Slovakia. This will allow us to improve service and satisfy regulatory compliance requirements.
It is important to note that on the effective date, FedEx will accept only shipments that have the correct postal code and postal code format. Without this information, you will no longer be able to generate a shipping label using a FedEx automation solution.
If you frequently use the address book feature or other recipient address source, you will need to update any entries for these countries to ensure that the correct postal code and format are saved by March 31, 2019.
We recommend updating your recipient delivery address information now to prevent issues with shipping label generation.
Refer to the following table for the postal formats for these countries:
|Country Code||Regions||Postal Format Effective April 1, 2019|
*Note: Previous postal format contained only five digits.on Postal Format Effective April 1, 2019
Thank you for taking the time to make this important change to your address book.
Shipping Regulatory Update
The Office of the U.S. Trade Representative (USTR) issued a notice on an increase in Section 301 tariffs on US $200 billion worth of Chinese imports from 10 percent to 25 percent as of 12:01 a.m. Eastern Standard Time on May 10, 2019.
The impacted categories of goods can be found from the link below: https://www.cbp.gov/sites/default/files/assets/documents/2018-Oct/Section301_HTSUS_Ref-Guide_Oct2-2018.pdf
On May 13, China announced its decision to raise the tariff rate imposed on some imported U.S. products as of June 1, 2019. China had earlier imposed additional tariffs on US $60 billion worth of U.S. imports. The additional tariff rates on some products will be increased to 25 percent, 20 percent, and 10 percent. Those commodities with a 5 percent tariff rate will remain 5 percent.
The impacted categories of goods can be viewed on the below link (For your reference): http://gss.mof.gov.cn/zhengwuxinxi/zhengcefabu/201905/t20190513_3256788.html
There is no change on the shipping process and documents required. However, if you need further assistance, please contact your Sales Representative, call our Customer Service Hotline at 080.023.8000.
From 1 July 2018, the Australian Government will introduce a 10% goods and services tax (GST) on the sale of goods valued at AUD1,000 or less, which have been imported into Australia by consumers.
Overseas merchants with annual sales into Australia of AUD75,000 or more will be required to comply with this new legislation. For details please go to the Australian Tax Office website or send an email to AustraliaGST@ato.gov.au.
This new legislation also requires merchants to provide relevant tax information to the transporter of low value goods. FedEx will collect this information electronically via its FedEx shipping software programs. Please click here for the shipping guide on low value goods to Australia.
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