Service, Regulatory Updates and Important Notifications
In order to expedite customs clearance and delivery of shipments, FedEx delivers inbound shipments to South Korea before the payment of duties and taxes (D&T). This is applicable if D&T are within a pre-determined threshold and shipments are destined to importers in South Korea with a valid FedEx account number, who declared the shipment using their business customs clearance code. Customers must pay the D&T to Customs directly within 15 days of declaration approval. If payment is not made by the due date, FedEx will pay on behalf of customers and a surcharge based on a flat rate or percentage of the total payment made will be imposed.
Starting from June 1, 2018, the maximum D&T threshold amount for an inbound shipment will increase from KRW 1,500,000 to KRW 4,000,000 per air waybill. This enhancement is part of our efforts to provide customers with expedited delivery of shipments.
For the new threshold to apply, the FedEx account number of the recipient must be included in the “Payment - Bill duties and taxes to Recipient” section on the air waybill of the shipment. If the FedEx account of the recipient is not stated on the air waybill, the current threshold of KRW 1,500,000 will apply.
If you have any inquiries, please contact our Customer Service Team.
Due to network adjustment, effective March 5th, 2018, services for shipments that are shipped via the International Economy (IE) and/or International Economy Freight (IEF) service from Singapore to selected destinations in Australia, Japan and Pacific Islands will be revised.
For detailed information, please contact our Customer Service Team.
From June 22, 2017, FedEx customers can make credit card payments for their shipping charges easily, quickly and securely with just one phone call.
There is no paperwork required. The transaction will be completed using the secure Electronic Payment Application. Customers simply need to call our Customer Service team to get started.
For more information, please contact your local Customer Service team.
Shipping Regulatory Update
The Customs Administration, Ministry of Finance of Taiwan amended the "Regulations Governing Customs Clearance Procedures for Air Express Consignments". Effective 1 January 2018, the de minimis amount for import low-value duty-free consignment will be NTD$ 2,000, down from NTD$ 3,000.
If you have any questions about the regulatory changes, please contact your Sales Representative or our Customer Service Hotline.
Effective July 1, 2017, Korea Customs Service (KCS) will apply the formal entry process on any import express shipments to South Korea that have an incomplete consignee address or incomplete telephone number on customs documents, regardless of the declared value. The formal entry process will take at least one day longer for customs clearance than the informal entry process, which is normally applied to express shipments valued less than USD 150 (or USD 200 from the U.S.).
In order to avoid delays for your shipments to South Korea, please include an accurate and complete consignee address and telephone number on your air waybill and/or commercial invoice.
Online Fraud Alert
Sign up for FedEx eNews
Email is a great way to be alerted about the latest news that may impact your shipments and stay updated with special offers.
You can change your email preference anytime. Add, remove something no longer needed or unsubscribe.