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Alert! Unauthorized sale of Air Waybills. More information
If you want to receive your shipment, write and send your RFC
Expecting an international shipment in Mexico? According with customs regulations, you must provide additional information for your packages. You might receive a message from the platform you ordered your shipment, asking for your RFC, which is necessary for its delivery. To ensure we receive this information, please fill out our form below to comply.
Mexico – Import Tax Increase for Simplified Clearance of Non-USMCA, and Non-CPTPP Shipments
On July 27, 2025, the government announced an increase in the flat import tax rate from 19% to 33.5%, effective August 15, 2025. Click below for more information.
Looking for low shipping rates?
If you have an urgent shipment, our last-minute rates tool gives you the lowest rate immediately. Take advantage of available capacity in our network, and make urgent shipping more flexible and affordable.
*Some restrictions apply.
FedEx® does not send unsolicited text messages or emails to customers requesting money or personal information in exchange of packages in transit or in possession of FedEx®. It also does not request information by phone calls or verification codes by SMS or Whatsapp® .
If you have received any e-mail, SMS or phone call saying it is from FedEx®, and it is not an authorized channel from you as a costumer, should be deleted without being opened and reported to abuse@fedex.com. We also invite you to visit our Fraud Report section where you can find more information to prevent frauds.
We inform you that the official channels to track your FedEx shipments is at fedex.com/mx or through our customer service center at 55.5228.9904