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New Customer Center

New Customer Center

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the
right place. Get the information you need and
learn more about how to ship with FedEx.

Let us help you learn about shipping with FedEx

Whether you are a first time or frequent shipper, we're here to help. With our guidance and resources, you'll find the shipping information that matches your needs.

Process Customs Declarations Online

Four steps to processing customs clearance declaration data electronically:

STEP 1
Register an account to start using the FedEx Online Declaration Tool.

STEP 2
Log in to the FedEx Online Delcaration Tool using your registered username and password.

STEP 3
Enter the shipment and product details accurately. For high-value (Cat-D) shipments, please print out the declaration form and add the company chop, then upload all required documents.

STEP 4
Click "SUBMIT".

Tips TIPS

  1. The FedEx Online Declaration Tool can be used for low-value (Cat-C) and eligible high-value (Cat-D) shipments exported from mainland China only.

  2. Remember to log in to the tool using your registered username and password, which is different from your fedex.com User ID and password.

Guidelines GUIDELINES

Read our step-by-step guide to learn more.