Save 5% automatically with your American Express OPEN Business Card. To link your FedEx account to your American Express OPEN Business Card, call 1.800.231.8636.
FedEx and OPEN Savings®
Frequently Asked Questions
- What is the OPEN Savings® program?
-
OPEN Savings® is a built-in feature of the American Express OPEN Business Card that automatically provides savings on business expenses from leading business-services firms. As part of the OPEN Savings program, American Express OPEN Business Cardmembers receive an automatic 5% savings on select FedEx Express®, FedEx Ground® and FedEx Freight® shipments; they also automatically save up to 10% on business services and products at FedEx Office® Print and Ship Centers. Simply pay with your Business Card and the savings will automatically appear on your monthly statement. Visit www.opensavings.com to see a full list of participating merchants. The OPEN Savings discount is combinable with your FedEx Advantage discounts.
- What is the FedEx Advantage® program?
-
The FedEx Advantage program offers additional discounts to American Express OPEN Business Cardmembers. The FedEx Advantage program discount is up to 16% on select FedEx Express® U.S. services; 15% on FedEx International Priority® and FedEx International Economy® services; up to 12% on FedEx Ground® services, including FedEx Home Delivery®; up to 65% on FedEx Freight® Priority and FedEx Freight® Economy services; and up to 20% on FedEx Office® products and business services when you enroll (open a FedEx account) in the FedEx Advantage program.
Plus, FedEx Advantage program members who create shipping labels online with FedEx Ship Manager® at fedex.com, or use another FedEx® electronic shipping solution, can save another 5% on eligible FedEx Express shipments. These discounts are combinable with the 5% discount from OPEN Savings.Savings With
American Express OPEN® Business CardAdditional Savings With FedEx American Express
OPEN
SAVINGS
DISCOUNT+ FedEx Advantage
Program
DISCOUNT+ fedex.com
BONUS
DISCOUNT= Total Combined
DISCOUNTSelect FedEx Express®
U.S. services5% Up to 16% 5% Up to 26% Select FedEx® international services 5%* 15% 5% Up to 25% FedEx Ground® and FedEx Home Delivery® services 5% Up to 12% - Up to 17% FedEx Freight® services 5% Up to 65% - Up to 70% FedEx Office® business services Up to 10% Up to 20% - Up to 30%
*The 5% discount applies when you use your American Express OPEN Business Card to pay for FedEx International Priority shipments.
Offer and participation subject to change. Terms and conditions apply. Go to opensavings.com or call 1.800.231.8636 to learn more about the OPEN Savings and FedEx Advantage programs.
Enroll by going to FedEx Advantage program page and entering passcode 3G9B1R26. - What are the additional discounts FedEx offers?
-
FedEx offers additional discounts to American Express OPEN Business Cardmembers when you:
- Enroll in the FedEx Advantage® program and link your account to an American Express OPEN Business Card.
- Use FedEx Ship Manager® at fedex.com or another FedEx® electronic shipping solution approved by FedEx.
Discounts are given for each. Upon enrollment in the FedEx Advantage program, you will receive a FedEx Welcome Kit that includes information about your discounted FedEx rates. Refer to the savings chart for details. - I don't have a FedEx account. How do I open one?
-
Opening an account is easy. Call 1.800.231.8636. Please have your American Express OPEN Business Card handy when you call.
- Can I use my existing FedEx account to access the FedEx Advantage® discount?
-
Yes. You can enroll your existing FedEx account to get the additional FedEx Advantage discount. Call 1.800.231.8636 to link your account to your American Express OPEN Business Card.
- What are some of the resources American Express provides to small businesses?
-
OPEN from American Express provides a variety of financing products and tools to its Cardmembers with unique features and benefits such as Membership Rewards® points (enrollment may be required), expense management reports and travel-booking services. Cardmembers also enjoy exclusive discounts at multiple business merchants through the OPEN Savings® program. For more information about OPEN from American Express, please go to www.open.com.
- Which FedEx® shipping services are discounted with the OPEN Savings® program?
-
You can save 5% on the FedEx services listed below:
- FedEx Priority Overnight®
- FedEx Standard Overnight®
- FedEx 2Day®
- FedEx Express Saver®
- FedEx International Priority®
- FedEx International Economy®
- FedEx 1Day® Freight
- FedEx 2Day® Freight
- FedEx 3Day® Freight
- FedEx Ground®
- FedEx Home Delivery®
- FedEx Freight® Priority
- FedEx Freight® Economy
- FedEx Priority Overnight®
- Which services are discounted at FedEx Office with the OPEN Savings® program?
-
The discount applies to all products and business services available at FedEx Office® Print and Ship Centers and online at fedex.com, including copying and printing, signs and banners, office supplies, business and document services, digital photo services, and more.
- How does the OPEN Savings® program work with my other FedEx discounts?
-
The OPEN Savings discount is in addition to any discount or special pricing you may already be getting from FedEx.
- How will I know I received my OPEN Savings® discount?
-
The American Express OPEN Savings discounts will appear on your American Express® statement as a credit. At the end of every Card statement is a summary grid that shows how much you have saved year to date through the OPEN Savings program.
- Will I receive my OPEN Savings® discount without a FedEx account number?
-
Yes. Because you are a valued American Express OPEN Business Cardmember, your OPEN Savings discount will appear automatically on your Card statement. However, you must enroll in the FedEx Advantage® program in order to enjoy the additional FedEx Advantage program discounts.
- Will I receive my OPEN Savings® FedEx Office discount when I order online?
-
Yes. The discount applies to all products and services available online at fedex.com, including copying and printing, signs and banners, office supplies, business and document services, digital photo services, and more.
- Do any minimum requirements apply?
-
No minimums are required to earn the discounts.
- Are there any other limits or restrictions that apply?
-
Yes, the OPEN Savings® discount per American Express OPEN Business Card account has a combined savings cap of $3,000 broken down as follows:
- Maximum annual discount of $1,000 for FedEx Express® and FedEx Ground® shipments
- Maximum annual discount of $1,000 for FedEx Freight® shipments
- Maximum annual discount of $1,000 for FedEx Office® purchases
For more information, please go to www.open.com.
- Which FedEx® shipping services are discounted with the FedEx Advantage program?
-
You can save on the FedEx services listed below:
- FedEx Priority Overnight®
- FedEx Standard Overnight®
- FedEx 2Day®
- FedEx Express Saver®
- FedEx International Priority®
- FedEx International Economy®
- FedEx 1Day® Freight
- FedEx 2Day® Freight
- FedEx 3Day® Freight
- FedEx Ground®
- FedEx Home Delivery®
- FedEx Freight® Priority
- FedEx Freight® Economy
- Which FedEx Office® services are discounted with the FedEx Advantage program?
-
Most FedEx Office products and business services are eligible for FedEx Advantage discounts, including black & white and color printing and copying services, signs and graphics production, finishing services, and more.
The following FedEx Office services are not eligible for discounts: outsourced products or services, office supplies, notary services, shipping services, ink jet cartridges, videoconferencing services, equipment rental, conference room rental, Sony® PictureStationTM purchases, gift certificates, specialty papers, custom calendars, holiday promotion greeting cards, or postage. Discounts on custom-bid orders; sale items; orders required to be completed in less than 24 hours; or special offers, promotions or coupons are at the discretion of each FedEx Office location.
Services and hours of operation may vary by FedEx Office location. Discounts shall not apply to any services provided by FedEx Office locations in hotels, convention centers or other nonretail locations. FedEx Office will provide American Express OPEN Business Cardmembers with FedEx Office account numbers to identify the Cardmember's participation in this discount program, and Cardmembers will pay in full for all services under this Agreement at the point of sale at the time of purchase using cash, check, credit card or other form of payment accepted at the eligible location. - Is the FedEx Advantage discount combinable with other special FedEx discounts or offers?
-
The additional FedEx Advantage discount is developed exclusively for American Express OPEN Business Cardmembers and cannot be combined with other special FedEx discounts or offers.
Savings With
American Express OPEN® Business CardAdditional Savings With FedEx American Express
OPEN
SAVINGS
DISCOUNT+ FedEx Advantage
Program
DISCOUNT+ fedex.com
BONUS
DISCOUNT= Total Combined
DISCOUNTSelect FedEx Express®
U.S. services5% Up to 16% 5% Up to 26% Select FedEx® international services 5%* 15% 5% Up to 25% FedEx Ground® and FedEx Home Delivery® services 5% Up to 12% - Up to 17% FedEx Freight® services 5% Up to 65% - Up to 70% FedEx Office® business services Up to 10% Up to 20% - Up to 30%
*The 5% discount applies when you use your American Express OPEN Business Card to pay for FedEx International Priority® shipments.
Offer and participation subject to change. Terms and conditions apply. - I'm unsure if I am currently receiving my FedEx Advantage discount. How can I check?
-
Call 1.800.231.8636 to verify your current FedEx Advantage discounts.
- How long does the FedEx Advantage discount apply?
-
As long as you pay for your eligible FedEx® shipments with an American Express OPEN Business Card, the FedEx Advantage discount will be effective until further notice from FedEx via an email notice, posting on fedex.com or other notification.
- Once I have a FedEx account, how do I start shipping and saving?
-
It's easy. Create your shipping labels online using FedEx Ship Manager® at fedex.com, then drop them off at a staffed FedEx location. You can also drop off your FedEx Express® shipments at a FedEx Express® Drop Box. Your discounts are automatically applied once your FedEx account is linked to your American Express OPEN Business Card. With FedEx Ship Manager at fedex.com, you can create shipping labels for FedEx Express, FedEx Ground® and FedEx Home Delivery® shipments in just minutes, 24 hours a day, right from your computer.
- I've never shipped online at fedex.com. What's the benefit?
-
By registering online for FedEx Ship Manager® at fedex.com, you can create shipping labels for FedEx Express®, FedEx Ground® and FedEx Home Delivery® shipments in just minutes, 24 hours a day, right from your computer. Plus, by enrolling in the FedEx Advantage program, you can receive an extra 5% off eligible FedEx Express shipments when you ship at fedex.com. If you have more questions about online shipping, go to the Shipping Solutions FAQs page.
- Do I treat shipments differently to receive the discounts?
-
No. You can continue to ship the same way. The discounts will be applied automatically once your FedEx account is linked to your American Express OPEN Business Card. To link your FedEx account, call 1.800.231.8636.
- Will all shipments go to my American Express OPEN Business Card automatically, including the ones that are not processed using FedEx Ship Manager® at fedex.com?
-
Yes. All shipments from a FedEx account linked to an American Express OPEN Business Card will be billed to the American Express OPEN Business Card, and all eligible services will also receive the 5% OPEN Savings® discount from American Express.
- What is the difference between the FedEx and the FedEx Office discount?
-
The FedEx shipping discount applies to select FedEx Express®, FedEx Ground® and FedEx Freight® services. The FedEx Office discount applies to all business and document services available at FedEx Office® Print and Ship Centers in the U.S.
- Where is the FedEx Office discount available?
-
The discount is available at all FedEx Office locations in the U.S. and through fedex.com, with the exception of office-supply purchases where FedEx Office is not the merchant of record. Not valid for services provided at FedEx Office® Print and Ship Center locations in hotels, convention centers and other nonretail locations.
- What if I already receive discounts at FedEx Office? Do I still receive the OPEN Savings® discount?
-
Yes, the OPEN Savings discount can be combined with any discounts or negotiated pricing that American Express® Cardmembers receive from FedEx Office and will appear as a credit on the American Express OPEN Business Card statement instead of the receipt.
- Do I need to enroll separately in order to receive the OPEN Savings® discount at FedEx Office?
-
No enrollment or account is required to receive the OPEN Savings discount. Simply pay with your American Express OPEN Business Card and the savings will appear as a credit on your monthly billing statement instead of the receipt.
- Are there any other limits or restrictions that apply?
-
The OPEN Savings® discount for FedEx Office is capped at the maximum annual discount of $1,000 per American Express OPEN Business Card. This savings cap is separate from the FedEx Express® and FedEx Ground® shipping savings cap of $1,000 and from the FedEx Freight® savings cap of $1,000.
For more information, please go to www.open.com. - What products and services are offered at FedEx Office® Print and Ship Centers?
-
A variety of business and document services are available at FedEx Office.
- Copying and Printing
You already count on FedEx Office for your black & white and color digital prints and copies. Let us help give your document more impact with our vast array of design and finishing options. - Digital Photos
Explore our digital photo services. Make enlargements, passports, photo art, photo gifts and prints without negatives. Or print directly from your digital camera or digital media. - Signs and Graphics
Make FedEx Office your signs and graphics headquarters. Get your message out in a big way with everything from our full-color vinyl banners to backlit store signage, metal and plastic yard signs, vehicle and promotional magnets, and more. - Direct Mail Services
Grow your business and strengthen customer relationships through direct mail. From printing to distribution, we offer a full array of services to get your direct mail pieces into the hands of consumers. - Business Documents
Come to FedEx Office to create professional printed materials to market yourself and your services: business cards, stationery, invitations, brochures, manuals, newsletters and flyers. - Personalized Products
Create your own photo calendars, photo greeting cards, mouse pads, and more — all customized with your images, your messages or your logo. - Technology Services
FedEx Office is your office away from the office. Take advantage of our Windows and Mac workstations, laptop docking ports, Wi-Fi and high-speed internet access, CD and DVD duplication, and videoconferencing services. - Packing and Shipping
Ship with FedEx Express® and FedEx Ground® from any FedEx Office location. Plus, purchase corrugated shipping boxes and packing materials to pack your shipments, or let one of our pack-and-ship experts pack them for you. - Convenience Services
From conference-room rental and faxing to office and shipping supplies, get what you need all in one place. Complete an order online at fedex.com then arrange for pickup or delivery.
- Copying and Printing
- How do I reduce the number of FedEx shipment charges on my American Express OPEN card?
-
Customers who have credit cards linked to their FedEx accounts can reduce the number of shipment transactions on their card statement by calling Revenue Services at 1.800.622.1147 and requesting "invoice-level settlements" for the credit card linked to their FedEx account. This will aggregate all of the daily shipments into one charge that is billed to the customer's credit card each day there is shipment activity.
- Where can I find detailed information about my FedEx® shipments once the account is linked and I no longer receive detailed invoices?
-
Once your FedEx account is linked, your FedEx charges will appear on your American Express OPEN Business Card statement to better assist you. You will no longer receive an invoice from FedEx; however, you can review your detailed account information using FedEx® Billing Online. Select View/Pay Bills Online from the Manage tab at fedex.com.
- Will I still get an itemized bill from FedEx after linking my account to the American Express OPEN Business Card?
-
No. Once the American Express OPEN Business Card is linked to the FedEx account, FedEx shipping invoices will end, and charges will appear only on your American Express OPEN Business Card monthly statement.
- How will FedEx shipping charges look on the American Express OPEN Business Card statement?
-
The American Express OPEN Business Card statement will provide a summary of information that was available on your itemized FedEx invoice. The Card statement data will include:
- Invoice Number
- Bill-To Name
- Reference Notes, if available
- Daily Shipping Amount
- OPEN Savings® Discount
- I paid my invoice using my American Express OPEN Business Card, but did not receive the OPEN Savings® discount. Why?
-
Invoiced billing is not eligible for the OPEN Savings discount. Occasionally, invoiced billing will appear on your Card statement as “FedEx Pay-by-Phone”; this charge is also ineligible for the discount. To receive the OPEN Savings discount, eligible FedEx and FedEx Office purchases must be billed directly to the Business Card or to a FedEx account number linked to the Card.
- Can the American Express OPEN Business Card be unlinked from my FedEx account?
-
Yes. The American Express Business Card can be unlinked from the FedEx account at any time, and you will begin receiving FedEx invoices again. However, if the card is unlinked, the FedEx Advantage discounts will no longer apply. Also, FedEx invoices paid with an American Express OPEN Business Card are ineligible for the OPEN Savings® discount.
Still have questions about FedEx® shipping services or fedex.com tools?
