FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Account

How do I create a FedEx account?

You can create a personal or business account online. There’s no fee to open an account, but you’ll need to provide a credit card number so that your billing information will be connected to your account. You may see a $1 temporary hold on your credit card during the verification process.

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Did you know?

You can monitor and take more control of your
shipments with our easy-to-use online tools and resources.
Learn more about FedEx Delivery Manager®. And if you’re a
business owner or high-volume shipper, check out the many
benefits of a customized tracking dashboard.

Did you know?

You can monitor and take more control of your
shipments with our easy-to-use online tools and resources.
Learn more about FedEx Delivery Manager®. And if you’re a
business owner or high-volume shipper, check out the many
benefits of a customized tracking dashboard.