FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Account

How do I find out my account number?

To access your FedEx account number:

  • Go to http://fedex.com and select Sign Up or Log In.
  • Log in if you haven’t already.
  • Select My Profile from the dropdown menu.
  • Select Account Management to view your account number.

If your account number is hidden, go back to the Create a Shipment page and select Contact your administrator for assistance. 

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Did you know?

You can monitor and take more control of your
shipments with our easy-to-use online tools and resources.
Learn more about FedEx Delivery Manager®. And if you’re a
business owner or high-volume shipper, check out the many
benefits of advanced FedEx® Tracking.

Did you know?

You can monitor and take more control of your shipments with our easy-to-use online tools and resources. Learn more about FedEx Delivery Manager®. And if you’re a business owner or high-volume shipper, check out the many benefits of advanced FedEx® Tracking.