FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Billing

How can I get help with my bill?

You can access your billing information and request an adjustment or review of a shipping charge through FedEx® Billing Online.

For general billing information, including our terms and conditions, consult the FedEx Service Guide.