FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Billing

How can I pay my bill?

You have several options for paying your FedEx bill. You can:

  • Log in to your account and submit payment by credit card or Electronic Funds Transfer (EFT).
  • Use FedEx® Billing Online to make one-time or recurring payments for FedEx Express, FedEx Ground, or FedEx Freight invoices.
  • Use our payment portal to submit a payment without logging in (FedEx Express and FedEx Ground invoices only).

Qualifying customers who receive paper invoices are permitted to send a check by mail.