Frequently Asked Questions

Get answers to frequently asked questions about packaging your shipments. From maximum shipping dimensions to restricted shipments, you’ll find more information here.

Frequently Asked Questions

Does FedEx have size or weight restrictions for shipments?

Yes. You can ship packages up to 150 lbs. (68 kg) with FedEx Express® and FedEx Ground® services. For specifics on calculating length, girth and dimensional weight, see our How to Pack guides.

Do you have any tips or requirements for shipping liquids?

To avoid possible damage to other shipments, position bottles upright that contain liquids. Use an inner seal and a perforated breakaway cap in combination with secondary inner packaging that can contain any leakage that may occur during transit.

What if I don’t have all the supplies I need to pack my shipment?

Visit any FedEx Office Print & Ship Centre, and our experienced staff can help you choose the right packaging for your shipments. Packing supplies like boxes and cushioning material are available for purchase. Or let our experts pack it for you with FedEx Office™ Pack & Ship services.

Does FedEx offer packaging options for hard-to package items?

The FedEx Packaging Services lab has developed unique solutions for shipping everything from electronics to automotive parts and tires. Ask about our FedEx tie-on tag and tire/crate label for nonpackaged shipments. And when shipping a laptop computer, we recommend that you use a specially designed FedEx Laptop Box whenever possible. The box includes cushioning material and is available for order by calling 1.800.GoFedEx 1.800.369.3339. To order, tie-on tags, cable ties and tire/crate labels click here.

Could my shipment be classified as dangerous goods or hazardous materials?

In compliance with regulatory laws, and for the protection of our employees, FedEx restricts the shipment of certain commodities. If you have questions about whether your package may be classified as a restricted shipment, review the current FedEx Service Guide or contact the FedEx Dangerous Goods Hotline. Call 1.800.GoFedEx 1.800.463.3339 and ask to speak to a dangerous goods specialist.

Where can I find more packaging tips and answers?

You can download our comprehensive How to Pack guides.