woman on mobile with FedEx packages

Mobile Tracking Tools

Mobile Tracking Tools

Get tracking alerts and delivery notifications in the palm of your hand via the mobile app, text or email.

Get tracking alerts and delivery notifications in the palm of your hand via the mobile app, text or email.

FedEx® Mobile App Notifications

Enjoy the convenience of getting tracking alerts for all your shipments without even having to open the app. Whether you want to stay in the know about your shipment’s status, including clearance and delivery exceptions or just need that extra peace of mind with delivery confirmations — customize your alerts the way you want.

 

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fedex.ca Text Message & Email Notifications*

Activate shipment status notifications via fedex.ca for a specific shipment. Here’s how:

1

Enter your Tracking ID to view the current status.

2

Click Get Status Update to access notification options.

3

Choose text message or email notifications.

3

Select when you would like to be notified in your shipment’s journey (i.e., pickup, delivery exceptions or confirmation, etc.) and click Submit.

woman on mobile

FedEx Text Message Tracking Notifications*

Enable one-time or ongoing shipment status notifications via text message for a specific shipment. Here’s how:

FedEx delivering packages in city

One-Time Shipment Status

  1. Text.
    Text TRACK and your tracking number (e.g. "TRACK 123456789012") to 38773.

  2. Receive.
    Receive your shipment's current status automatically via text message.

  3. Repeat.
    To track another shipment or receive another update, repeat these steps.
fedex courier carrying package

Ongoing Shipment Status

  1. Text.
    Text FOLLOW and your tracking number (e.g., “FOLLOW 123456789012”) to 38773.

  2. Confirm.
    Reply YES when you receive the welcome message. (Repeat Step 1 to follow another shipment).

  3. Receive.
    Receive ongoing updates of your shipment's status automatically via text message.

Text STOP to 38773 to cancel tracking updates, or HELP to 38773 for assistance.

*FedEx Text Message Tracking is supported by most wireless providers in Canada but may not be available to all users. Message and data rates may apply. Message frequency varies per user.