Ship, Manage, Track, Deliver
Manage Your Shipments and Returns
This holiday season, let’s create magical moments for your customers. From doorstep delivery to easy returns, we’ll help enhance your business’ reputation and make every experience outstanding.
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Boost efficiency with your FedEx User ID
Your FedEx account and User ID unlock powerful tools to simplify shipping, streamline account management, and keep your customers happy.
Time-saving tips, tools and resources
Resolve customs issues quickly
We’ll monitor your shipment for common customs issues1, and send a secure alert to your inbox when action is needed. You can upload documents, clarify details, or provide the required information to help get your shipment moving again.
To enable this feature, simply add your email address in the ‘Sender’ section.
Activate delivery options for your customers
It’s a breeze when you create a shipping label from any FedEx Ship Manager™ platform.2 Here’s how:
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Leave the company field blank for residential deliveries.
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Enter the recipient's email address in the email field.
Get a snap and map of your delivery
If you’re a FedEx account holder, you can access detailed delivery information with our GPS Proof of Delivery feature. View a static map and GPS coordinates showing where your customers' residential packages were marked as delivered.3,4
FedEx Canada News
1 FedEx Import Tool notifications are currently triggered only for select customs processing issues in supported destination countries, including EU: Belgium, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Hungary, Netherlands, Norway, Poland, Sweden; APAC: Australia, Japan, Malaysia, New Zealand, Singapore, South Korea, Taiwan, Thailand; MEISA: India, South Africa, United Arab Emirates; and North America: United States.
2Â Some restrictions apply. Delivery options may vary depending on the destination postal code, shipping services and availability.
3 Available for FedEx residential deliveries that don’t require a signature within Canada, the US and select destination countries and territories where image capture is operationally supported.Â
4Â Available within Canada and the US. Please note that the location shown is based on the GPS coordinates where the package was scanned as delivered by the courier. The GPS coordinates might not pinpoint the exact location of your package.