Service Guides

Get detailed information about FedEx shipping solutions, including terms, conditions and rates.

Service Guides & Amendments

Service Guide

FedEx Express & FedEx Ground Service Guide (PDF) - Effective June 25, 2018

FedEx International Premium^™ and FedEx^® International Express Freight Terms & Conditions

FedEx Freight 100 Series Rules Tariff (PDF)

Amendments

FedEx International Premium^™ and FedEx^® International Express Freight Terms and Conditions

FedEx Express Terms and Conditions

FedEx Ground Terms and Conditions

Rate Guides & Amendments*

Rate Guides (PDF)

FedEx Express Rates 2022 - Effective January 3, 2022

FedEx Ground Rates 2022 - Effective January 3, 2022

FedEx Express Rates 2021 – Effective January 4, 2021

FedEx Ground Rates 2021 – Effective January 4, 2021

Amendments

FedEx Express Amendments

FedEx Ground Amendments

Remote Surcharge Information

FedEx Express Extended Service Area Surcharges

An out-of-delivery area or out-of-pickup area surcharge will apply to FedEx Express intra-Canada and international shipments delivered to remote locations. A list of postal codes where this surcharge applies is available here (PDF).

FedEx Ground Remote Rural Surcharges (PDFs)

A Remote Rural Surcharge will apply to FedEx Ground packages delivered to rural locations. A list of postal codes where this surcharge applies is available here:

2021 Remote Rural Surcharges – Effective Jan. 4, 2021

Other Services

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Customer Support

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*FedEx Authorized Ship Centre^® locations can also process FedEx packages. Rates for processing packages will reflect each store's own pricing policy.