Service Guides

Rate Guide Amendments

Rate Guide Amendments

Important information regarding changes to FedEx® services, terms and conditions and rates since the publication of the 2020 FedEx Express and FedEx Ground Rate Guide (Effective January 6, 2020), Canadian Edition and the FedEx Service Guide (Effective June 25, 2018), Canadian Edition are detailed below. Except as amended, modified or supplemented by the following, the 2020 FedEx Express and FedEx Ground Rate Guide and the 2018 FedEx Service Guide shall remain in full force and effect.
 

Please use the links below to access recent amendments.

  • FedEx Express Rate Guide

Amendment No. 3

Amendment No. 2

Amendment No. 1

  • FedEx Ground Rate Guide

Amendment No. 3

Amendment No. 2

Amendment No. 1


Amendment No. 3: FedEx Express Rate Guide

Effective October 5, 2020 until January 17, 2021, the FedEx Express Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

Page 86, Additional Fees/Surcharges and Information section, Special Handling Fees subsection is amended as follows:

The Additional Handling Surcharge assessed on Intra-Canada Package Services during this period will be $21 per shipment.

The Oversize Package Fee assessed on Intra-Canada Package Services during this period will be $135 per shipment.


Amendment No. 2: FedEx Express Rate Guide

Effective November 2, 2020 until January 17, 2021, the FedEx Express Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

The following “Peak – Residential Delivery Charge” will be assessed during this period:

 

Peak — Residential Delivery Charge

Customers at the enterprise level who meet a certain volume threshold (as indicated below) will be charged a Peak — Residential Delivery Charge for shipments/packages shipped during Nov. 2, 2020–Jan.17, 2021. The scope of a customer's volume shall be determined by FedEx in its sole discretion. The Peak — Residential Delivery Charge will be assessed in addition to the customer’s Residential Delivery Charge. Any contracted discount the customer may have on the Residential Delivery Charge will not apply to the Peak — Residential Delivery Charge. For invoicing purposes, this charge will be combined with the customer’s Residential Delivery Charge.

  • For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Oct. 5, 2020–Oct. 18, 2020*, the Peak — Residential Delivery Charge reflected in the chart below will apply Nov. 2, 2020–Dec. 13, 2020. The amount charged will be based on a Peaking Factor, calculated as weekly average packages shipped Oct. 5, 2020–Oct. 18, 2020, divided by weekly average packages shipped Feb. 3, 2020–March 1, 2020, multiplied by 100. Peaking Factor and amount charged are determined separately for FedEx Express and FedEx Ground.

  • For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Nov. 16, 2020–Nov. 29, 2020,*, the Peak — Residential Delivery Charge reflected in the chart below will apply Dec. 14, 2020–Jan. 17, 2021. The amount charged per package will be based on a Peaking Factor, calculated as weekly average packages shipped Nov. 16, 2020–Nov. 29, 2020,* divided by weekly average packages shipped Feb. 3, 2020–March 1, 2020, multiplied by 100. Peaking Factor and amount charged are determined separately for FedEx Express and FedEx Ground.

    *For weeks with holidays, weekly average value will be prorated based on the FedEx normal operating days during non-holiday weeks.

 

Charge Name Applicable Services Peaking Factor Surcharge Amount Effective Dates
Peak – Residential Delivery Charge Intra-Canada Package Services >110% to 200% $1.50 per shipment Nov. 2, 2020 – Jan. 17, 2021
>200% $2.50 per shipment Nov. 2, 2020 – Jan. 17, 2021

Amendment No. 1: FedEx Express Rate Guide

Effective January 20, 2020, the FedEx Express Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

Page 85, Additional Shipping Fees table, Other subsection is amended as follows:

The following “Additional Handling Surcharge” and “Oversize Package Fee” rows are added to the table at the end of the section:

Additional Shipping Fees

Page 86, Additional Fees/Surcharges and Information section, Special Handling Fees subsection is amended as follows:

The following “Additional Handling Surcharge” is added at the end of the section:

Definition Applicable Services Charges

Additional Handling Surcharge

A surcharge applies to any package that:

(Dimension)

1) measures greater than 48 inches (121 cm) along its longest side

2) measures greater than 30 inches (76 cm) along its second-longest side

(Weight)

3) has an actual weight greater than 70 lbs. (31 kg)

(Packaging)

4) is not fully encased in an outer shipping container;

5) is encased in an outer shipping container not made of corrugated fibreboard (cardboard)
materials, including but not limited to metal, wood, canvas, leather, hard plastic,
soft plastic (e.g., plastic bags) or expanded polystyrene foam (e.g., Styrofoam);

6) is encased in an outer shipping container covered in shrink wrap or stretch wrap;

7) is encased in a soft-sided pack (e.g., courier packs, poly bags and bubble mailers)
that exceeds 18 inches (45 cm) along its longest side or 13 inches (33 cm) along its
second-longest side or 5 inches (12 cm) in height;

8) is cylindrical, including (without limitation) mailing tubes, cans, buckets, barrels,
drums or pails;

9) is bound with metal, plastic or cloth banding, or has wheels, casters, handles, or
straps (including packages where the outer surface area is loosely wrapped, or
where the contents protrude outside the surface area); or

10) could become entangled in or cause damage to other packages or the FedEx sortation system.

Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. FedEx reserves the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

Intra-Canada Package Services
International Package Services
$15 per shipment

The following “Oversize Package Fee” is added at the end of the section:

Definition Applicable Services Charges

Oversize Package Fee

An oversize charge applies to packages that exceed 96 inches (243 cm) in length or 130 inches (330 cm) in length and girth. For Intra-Canada services, the charge will be based on the greater of the package’s actual rounded weight or dimensional weight, subject to a 90-lb (41 kg) minimum billable weight.

Package shape and dimensions may change during transit, which could affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Intra-Canada Package Services
International Package Services
$85 per shipment

Amendment No. 3: FedEx Ground Rate Guide

Effective October 5, 2020 until January 17, 2021, the FedEx Express Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

Page 60, Additional Fees/Surcharges and Information section, Special Handling Fees subsection is amended as follows:

The following Peak surcharges are added at the end of the section:

 

Definition Applicable Services Charges
Peak – Additional Handling Surcharge

During specified times of the year, the Peak — Additional Handling Surcharge will apply to packages meeting the criteria and characteristics of the Additional Handling Surcharge (see above).

Intra-Canada Service
International Service
$6 per package
Peak – Oversize Package Fee


During specified times of the year, the Peak — Oversize Package Fee will apply to packages meeting the criteria and characteristics of the Oversize Package Fee (see above).

Intra-Canada Service
International Service
$50 per package
Peak – Unauthorized Package Fee


During specified times of the year, the Peak — Unauthorized Package Fee will apply to packages meeting the criteria and characteristics of the Unauthorized Package Fee (see above).

Intra-Canada Service
International Service
$450 per package

Amendment No. 2: FedEx Ground Rate Guide

Effective November 2, 2020 until January 17, 2021, the FedEx Ground Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

The following “Peak – Residential Delivery Charge” will be assessed during this period:
 

Peak — Residential Delivery Charge

Customers at the enterprise level who meet a certain volume threshold (as indicated below) will be charged a Peak — Residential Delivery Charge for shipments/packages shipped during Nov. 2, 2020–Jan.17, 2021. The scope of a customer's volume shall be determined by FedEx in its sole discretion. The Peak — Residential Delivery Charge will be assessed in addition to the customer’s Residential Delivery Charge. Any contracted discount the customer may have on the Residential Delivery Charge will not apply to the Peak — Residential Delivery Charge. For invoicing purposes, this charge will be combined with the customer’s Residential Delivery Charge.

  • For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Oct. 5, 2020–Oct. 18, 2020*, the Peak — Residential Delivery Charge reflected in the chart below will apply Nov. 2, 2020–Dec. 13, 2020. The amount charged will be based on a Peaking Factor, calculated as weekly average packages shipped Oct. 5, 2020–Oct. 18, 2020, divided by weekly average packages shipped Feb. 3, 2020–March 1, 2020, multiplied by 100. Peaking Factor and amount charged are determined separately for FedEx Express and FedEx Ground.

  • For customers who ship more than 7,000 weekly average packages (total for FedEx Express and FedEx Ground Canada domestic residential and commercial combined) from Nov. 16, 2020–Nov. 29, 2020,*, the Peak — Residential Delivery Charge reflected in the chart below will apply Dec. 14, 2020–Jan. 17, 2021. The amount charged per package will be based on a Peaking Factor, calculated as weekly average packages shipped Nov. 16, 2020–Nov. 29, 2020,* divided by weekly average packages shipped Feb. 3, 2020–March 1, 2020, multiplied by 100. Peaking Factor and amount charged are determined separately for FedEx Express and FedEx Ground.

    *For weeks with holidays, weekly average value will be prorated based on the FedEx normal operating days during non-holiday weeks.
Charge Name Applicable Services Peaking Factor Surcharge Amount Effective Dates
Peak – Residential Delivery Charge Intra-Canada Service >110% to 200% $1.00 per package Nov. 2, 2020 – Jan. 17, 2021
>200% $2.00 per package Nov. 2, 2020 – Jan. 17, 2021

Amendment No. 1: FedEx Ground Rate Guide

Effective July 1, 2020, the FedEx Ground Rate Guide (Canadian Edition, Effective January 6, 2020) is amended as follows:

Page 58, Additional Fees/Surcharges and Information section, Special Handling Fees subsection is amended as follows:


ORIGINAL

Clearance Entry Free - US to Canada

AMENDED

Clearance Entry Fee - U.S. to Canada*
Value for Duty (CAD) CAD

$0-$40

$0.00

$40.01-$60

$15.45

$60.01-$100

$19.30

$100.01-$150

$25.50

$150.01-$200

$29.00

$200.01-$500

$45.35

$500.01-$1000

$50.75

$1000.01-$1600

$60.10

$1600.01-$3300

$70.00

$3300.01+

$70 plus $6.03 for
each additional $1,000


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