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Tracking

Stay in the know with package tracking alerts and delivery notifications via the mobile app, text or email.

Click here to view current conditions affecting pick up, shipping and delivery services.

Self-Service Online Package Tracking

Track and manage your packages with these options

With your tracking number, you can see the estimated 4-hour delivery window and choose from available delivery options that fit your schedule.*

What does my tracking status mean?

We're here to help you understand the tracking terms and delivery status definitions for you package.

See tracking terms

Enable shipping and delivery notifications

To receive notifications for a specific shipment, you can enable and receive the following standard tracking notifications through the tracking page or mobile app. These can be sent via text, email or in-app push notifications — whatever is most convenient.

Scheduled Delivery Example Image
Scheduled Delivery Example Image
Scheduled Delivery Example Image

Notification Types

Picked Up Package has been picked up from the merchant by FedEx.
Delivery Exception Includes details on any issues with the delivery of a package (e.g., weather delays). 
Delivery Update Estimated date and 4-hour window for delivery of a package to the specified address.
Delivery Confirmation Confirmation that a package has been delivered to the address specified.

Next-level visibility

Use the FedEx Surround monitoring and intervention suite to get next-level control and visibility of your shipments.

See the benefits of fedex surround

Mobile app push notifications

Merchants and recipients can enable these by downloading the mobile app from the App Store or Google Play.

Email and text notifications

Merchants and recipients can enable these by entering the tracking number in our tracking tool.

Direct text notifications

Merchants and recipients can enable these by following the steps on FedEx Text Message Tracking.

You can find more information on notification types and channels on our Mobile Tracking Tools page.

Enter your Tracking ID.

Locate and click Manage Delivery and then Hold at Location on the tracking results page.✝

Enter the original delivery address for authentication.

View and select from the list of available locations then click Submit.

Track and redirect now

* This option may not be available for all shipments.
✝ The option will appear, if available, once the shipment is on the way.

Take control of your home deliveries

View, track and manage your future incoming packages with FedEx Delivery Manager — all from the comfort of your home.

Sign up for free

Download the FedEx® Mobile App

Get tracking notifications, redirect your package to a FedEx retail location for pickup, and more. 

* This option may not be available for all shipments.