Service Alerts

track your shipment track

What to know about shipment delays

The 2020 holiday season is unprecedented. Record-breaking e-commerce orders, COVID-19 closures and weather events may cause package delays. Find out what you can do to manage your shipments.

SEE COVID-RELATED SERVICE IMPACT INFORMATION

Current situations affecting shipments

Heavy package volume

Heavy package
volume

The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

Track shipments to stay informed

Track on your mobile device

Advanced Tracking for businesses

COVID-19 business closures

The pandemic continues to cause businesses around the country to close. If you need to send a shipment to an area that’s experiencing closures, contact your recipient before you ship to ensure they’re open and able to receive your package.

See how we're responding to COVID-19

Weather and other service disruptions

Seasonal weather events and other disruptions may occur and cause delays for inbound and outbound shipments. Our top priorities are the safety and well-being of our team members and providing the best service to our customers.

View affected areas with current alerts

The money-back guarantee is currently suspended. See the Service Guide for more information.