Yes. You can view, pay, and manage your invoices efficiently with FedEx Billing Online. Get an up-to-date view of all your open FedEx Express® and FedEx Ground® invoices, as well as visibility to closed invoices for 180 days after the payment date. You will also receive email notifications for your invoice transactions.
To ship a FedEx Express® and FedEx Ground® package to the U.S. or any other country outside Canada, you will need to complete an international air waybill. You can complete it online using FedEx Ship Manager™ Lite for single package shipments or FedEx Ship Manager™ at fedex.ca for multiple package shipments.
All non-document international shipments also require a Commercial Invoice. It is the official transaction record between an exporter and an importer, and is relied on by customs officials to clear shipments across international borders. Gifts, electronics, drawings, and all other non-document shipments, regardless of value, require a Commercial Invoice.
If you do not have access to a tracking number, you can still track your shipments using Track by Reference.
With Track by Reference, you can track your shipments using reference numbers already assigned to a shipment, with or without a FedEx account number.
Note: only unique matches will be displayed when tracking by reference without an account number. If multiple results are found for the same reference number, you must select a FedEx service before clicking ‘Resubmit all’. If a unique match cannot be found, you will be prompted to enter the account number.
Visit FedEx® Claims Online to submit claims for FedEx Express®, FedEx Ground®, and FedEx Express® Freight intra-Canada shipments, as well as shipments from the U.S. to Canada and from Canada to all international destinations. When you submit your claim online, you benefit from the ability to check the status of your claim, generate and download claim reports, attach supporting documents, and more.
With FedEx® Mobile you can ship, track, schedule pickups, and more when it’s convenient for you. Simply go to fedex.ca and select the option Shipping. Or enter fedex.ca/shiplite to start shipping immediately, using a credit card.