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FedEx® Delivery Manager

FedEx® Delivery Manager

FedEx Delivery Manager offers a variety of convenient options, so you can manage your future incoming packages.*

Already signed up? LOG IN HERE

FedEx Delivery Manager offers a variety of convenient options, so you can manage your future incoming packages.*

Already signed up? LOG IN HERE

Manage Your Deliveries, Your Way

How many times have you found yourself coming home to a door tag for a missed delivery or rearranged your schedule to wait at home for an important package? You can now customize deliveries to your home to suit your busy lifestyle with FedEx Delivery Manager.


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Take Control of Your Home Deliveries*

Choose the delivery option that best meets your needs and schedule. We’re always looking at ways to enhance your delivery experience — more features and options coming soon!

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Add Delivery Instructions

When you want to specify certain details for your delivery, you may provide additional instructions (e.g., buzzer code).

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Choose Signature Release

When you won’t be home to accept a delivery, you may request that FedEx leave the package without anyone present.

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Hold at a FedEx Retail Location

When you need extra peace of mind, redirect your package to a participating FedEx retail location for pickup.


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Convenience at Your Fingertips

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Create a Profile

Create a profile and we will automatically apply your delivery preferences to future incoming packages.*

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Receive Proactive Notifications

Get email notifications each time your delivery preferences are applied to your packages.


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Get Started

Signing up is simple, quick and free.

1

Sign up for FedEx Delivery Manager with your name and email address.

2

Set your delivery preferences for future incoming packages. You can change your delivery preferences at any time.

3

Verify your address by entering your 6-digit verification PIN into FedEx Delivery Manager (you will receive your PIN in the mail).

Sit back, relax and enjoy the convenience.

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Get Answers Fast

You can quickly find answers by reviewing the frequently asked questions (FAQs) below.

To get started, we’ll just need your first and last name as well as your email address.

To complete your profile, add your home address and select your delivery preferences.

FedEx will verify your address by mailing you a postcard that includes a 6-digit verification PIN. Log in to FedEx Delivery Manager, click Verify Now and enter the PIN.

FedEx Delivery Manager allows you to set your delivery preferences for future incoming packages.

It’s not required to get the full benefits of FedEx Delivery Manager — although it is a great tool. As a web-based service, you can access the same delivery options through your favourite browser.

This delivery option allows you to request to have your shipment held at a participating FedEx retail location for pickup.

If you choose to have your package held for pickup at a FedEx retail location, you will receive a notification when it is on its way, and when it is ready for you to pickup.

A FedEx retail location will hold your package at no extra charge for up to five business days.

Yes. You can change your profile preferences at any time.  For shipments that are already en route, you may provide instructions by calling FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

You will receive notifications for future incoming packages, once you have entered your verification PIN.

You will receive a notification when your package is on its way. The notification lets you know whether your shipment will be delivered according to the preferences set in your FedEx® Delivery Manager profile.

If your settings are not applied, it means that your shipment was not eligible to be delivered according to the preferences set in your FedEx® Delivery Manager profile. Your shipment will be delivered to the address indicated on the shipping label provided by the shipper.

* Delivery preferences may not be applied to all shipments. Some restrictions apply. Please see the FedEx Delivery Manager Terms of Use.