FedEx International Premium and FedEx® International Express Freight Terms and Conditions
View the FedEx International Premium™ and FedEx® International Express Freight Terms and Conditions using the links below.
Terms and Conditions are subject to change. Please refer to Amendments to the FedEx Service Guide for updates.
FedEx International Premium™ and FedEx® International Express Freight Terms and Conditions
Revised and effective May 1, 2011.
The shipper is responsible for ensuring that the cargo is packed appropriately for carriage so as to ensure that it can be carried safely with ordinary care in handling and so as not to injure or damage any persons, goods or property.
Each package and overpack must be legibly and durably marked with the name and full address, including ZIP/postal code, of the shipper and consignee.
U.S. Import consignments shipped on a wooden skid or using a solid wood packaging must include appropriate USDA Certification Statement.
Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment.
Single pieces of cargo weighing more than 150 lbs. (68 kg) which are tendered to FedEx without banding to a skid on all sides with heavy-duty metal or break-resistant plastic are subject to inspection, delay and application of a surcharge.
The following items and types of consignments will not be accepted for transportation via FedEx International Premium and FedEx International Express Freight service under any circumstances:
- Articles or products from animals or plants protected under CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora)
- Bearer Bonds
- Bills of Exchange
- Cash on Delivery (C.O.D.) shipments
- Gambling devices
- Hazardous Waste
- Human remains
- Live animals
- Live fish
- Live household pets
- Live monkeys
- Lottery tickets and materials
- Money (paper and coins)
- Cash, currency and negotiable instruments (stocks, bonds, cash letters and other negotiable instruments equivalent to cash)
- Shipments prohibited by any law, statute or regulation
- Switchblade and flick knives
When there is a need to identify the upper side of a package (i.e., for liquids, machines, etc.), the "This Side Up" label shall be affixed to all vertical sides.
1. Dangerous Goods
Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or to property when transported by air. Some dangerous goods are too dangerous to be carried by aircraft, others may be carried on cargo aircraft only, and some are acceptable on both cargo and passenger aircraft. Refer to all applicable dangerous goods regulations, such as the IATA "Dangerous Goods Regulations," to determine whether goods may be accepted for transportation by air.
If only part of a consignment is subject to the IATA "Dangerous Goods Regulations," such articles must be offered separately and indicated on the air waybill.
Dangerous goods are assigned to one or more of the following nine UN hazard classes:
- Class 1 Explosives.
- Division 1.1 Articles and substances having a mass explosion hazard.
- Division 1.2 Articles and substances having a projection hazard but not a mass explosion hazard.
- Division 1.3 Articles and substances having a fire hazard, a minor blast hazard and/or a minor projection hazard but not a mass explosion hazard.
- Division 1.4 Articles and substances presenting no specific hazard.
- Division 1.5 Very insensitive substances having a mass explosion hazard.
- Division 1.6 Extremely insensitive articles which do not have a mass explosion hazard.
- Class 2 Gas.
- Division 2.1 Flammable gas.
- Division 2.2 Non-flammable, non-toxic gas.
- Division 2.3 Toxic gas.
- Class 3 Flammable Liquids.
- Class 4 Flammable Solids.
Substances liable to spontaneous combustion; substances which, in contact with water, emit flammable gases:
- Division 4.1 Flammable solids.
- Division 4.2 Substances liable to spontaneous combustion.
- Division 4.3 Substances which, in contact with water, emit flammable gases.
- Class 5 Oxidizing Substances and Organic Peroxides.
- Division 5.1 Oxidizers.
- Division 5.2 Organic peroxides.
- Class 6 Toxic (Poisonous) and Infectious Substances.
- Division 6.1 Toxic substances.
- Division 6.2 Infectious substances.
- Class 7 Radioactive Materials.
- Class 8 Corrosives.
- Class 9 Miscellaneous Dangerous Goods.
Before packing any dangerous goods for air transportation, the shipper must:
- Identify, correctly and fully, all dangerous articles and dangerous substances within the consignment;
- Classify each item of dangerous goods by determining under which of the nine classes it falls and, where relevant, determining any subsidiary hazards; and
- Where relevant, assign each item of dangerous goods to one of the three packing groups within the assigned class or division:
- Packing Group I: great danger
- Packing Group II: medium danger
- Packing Group III: minor danger
Shipper's Declaration for Dangerous Goods
A Shipper's Declaration for Dangerous Goods, where required, must be completed in duplicate and properly signed.
One signed copy must be retained by the accepting carrier; the other signed copy must be forwarded with the shipment to its destination.
The shipper shall attach to the package containing dangerous goods:
- the proper dangerous goods label, the "This Side Up" label and,
- for carriage of packages acceptable only on cargo aircraft, the "Cargo Aircraft only" label.
For detailed information regarding acceptability, classification, handling, packaging, marking and labeling, refer to the IATA "Dangerous Goods Regulations."
2. Machinery, uncrated
Machinery must be solidly attached to a support to facilitate loading and anchoring.
The points of support to be used for loading should be apparent and if not, clearly indicated. Loading by means of a forklift should be taken into consideration, and a 5 cm/2 in. space between the ground and the support to allow the forks to slip beneath the support.
If the center of gravity of a machine is such that the shipment may become unbalanced during loading operations, this should be mentioned on the air waybill and a notice placed on the machine to draw the attention of loading personnel to this fact.
Anchorage points should be chosen, taking into account the possibilities offered by the floor and walls of the aircraft.
Fragile or dangerous parts of the machine should be protected in such a way that there can be no confusion that these parts are used for either loading or anchoring. Fragile parts must be protected against bad weather conditions (rain, dust, freezing temperatures).
3. Machinery Castings or Steelwork, uncrated
These articles must be presented so that they can be easily handled and anchored. Particularly:
- Use of a forklift must be possible.
- Fragile parts, if any, must be protected.
- Anchoring and manipulation points, when not obvious, must be made conspicuous by means of a label. Articles which do not have built-in anchoring and manipulation points must be properly packed.
- Any sharp edges or points must be protected in such a manner as to prevent damage to aircraft or injury to persons.
Articles of a perishable nature which are liable to deteriorate or perish due to changes in climate, temperature, altitude, or normal exposure, or length of time in transit must be properly packed for air carriage so as to ensure that the perishables can be carried safely with ordinary care in handling and that it is reasonably certain they will reach their destination in good condition. Advance reservations should be made and packages and documents should be boldly marked "Perishable." A special "PERISHABLE" label shall be affixed to each package. Perishables may not be tendered as part of a mixed consignment with other non-perishable goods.
FedEx Express does not offer refrigeration facilities.
Note: Shipper, consignee or agent(s) will be responsible for complying with all applicable import/export regulations. The cost of special equipment and/or services will be attached to the shipment.
5. Wet Cargo
FedEx Express can accept wet cargo, including cooled goods, wetted fresh flowers and vegetables, soft fruit and other goods which may leak or give off moisture, provided the packing is leak-proof. Advance arrangements must be made for wet cargo.
6. Personal Effects
If personal effects are packed in suitcases, etc., each suitcase, etc., must be locked. If keys are sent along with shipment they must be attached to the air waybill by means of an envelope.
Each item of baggage should be marked on the inside with name and home address of the owner and have a label or tag affixed to the outside with name and destination address. Personal effects cannot contain items of Extraordinary Value/Valuable Cargo nor Hazardous Material.
7. Strong Smelling Goods
FedEx Express can accept strong smelling goods (e.g., hides, perfumes) provided their packaging prevents the escape of annoying smells. The outside of each package must be free from any spillage of the contents.
8. Articles of Extraordinary Value/Valuable Cargo
The following items are considered to be articles of Extraordinary Value/Valuable Cargo:
- Airline ticket stock
- Articles having a value of USD 1,000.00 or more per kg*
- Archaeological artifacts
- Articles of antiquity and antiques
- Bank cards and/or credit cards (ready for use)*
- China, crystal, porcelain
- Coins (collectable)
- Furs (finished/unfinished, including pelts)
- Fur clothing and fur-trimmed clothing
- Gems (cut or uncut)*
- Glass/mirrors (cast, figured, framed, rolled)
- Jewelry (other than costume)*
- Non-Negotiable Bonds/bond coupons*
- Non-Negotiable Securities*
- Non-Negotiable Shares/share coupons*
- Pearls (including cultured)*
- Precious metals: gold, silver, platinum, palladium, iridium, ruthenium, osmium, rhodium (excluding radioactive isotopes subject to IATA dangerous goods regulations), whether coined/uncoined, refined/unrefined, in any form including bullion, dore, casting, cyanide, sulfide-treated, dust, concentrate, foil, wire, sheet, tube, ingot, grain, powder, rod, sponge, gauze, etc.*
- Promissory Notes
- Stamps (including collectable, postage, revenue, food)*
- Stock certificates*
- Traveler's checks*
- Watches made of precious metal and/or gems*
Valuables can be accepted provided:
- they are not consolidated with other goods on one air waybill (a consolidated shipment may, however, be wholly composed of valuables); and
- they are packed in such a manner that the contents cannot be tampered with or removed without visible evidence thereof remaining.
i. * These items are subject to exception rates. Refer to CLASS RATES/EXCEPTION COMMODITIES for the applicable valuable cargo surcharge for noted commodities.
ii. The valuation limit for Articles of Extraordinary Value/Valuable Cargo listed above will be limited to $500 or the Convention liability limit, whichever is applicable. Excess value may not be declared for articles of extraordinary value/valuable cargo. Any effort to declare a value in excess of this maximum will be null and void.
- Automobiles: Restrictions apply; contact International Customer Service for details.
Note: Refer to EXCEPTION-RATED COMMODITIES for the applicable surcharge.
- Upon acceptance each consignment must be accurately weighed.
- The weight of a piece of cargo that exceeds available scale-capacity must be determined elsewhere, supervised by staff of FedEx Express or agent.
- Alternatively an approved weight bridge may be used, in which case the weight note must be submitted to the cargo accepting office together with the consignment concerned.
- Any single piece greater than 1000kg (2,200 lbs) can only be accepted with prior approval of the Freight Movement Center.
- Pieces of 150 lbs. (68 kg) or more must be palletized or attached on a forkable base and banded to the pallet/skid on all sides.
- The greatest width, height and length of a consignment must be ascertained on acceptance.
- Cubic volume must be calculated for low-density cargo.
- Valuable cargo packages must be at least 28.3 cubic decimeters (12 in. x 12 in. x 12 in./1,728 cubic inches) or more.
- Pieces larger than a length plus girth of 762 cm (300 in) or 302 cm x 178 cm x 178 cm (119 in. x 70 in. x 70 in.) can only be accepted with prior approval of the Freight Movement Center.
1. Valuation Limit of One Consignment
Consignments exceeding $100,000 declared value for carriage will not be accepted for carriage unless advance arrangements have been made. There will be no exceptions with successive carrier shipments.
The valuation limit per consignment for Articles of Extraordinary Value/Valuable Cargo will be $500 or the Convention liability limit, whichever is applicable, unless advance arrangements have been made with FedEx Express.
2. Valuation Limit for One Aircraft
The value for carriage of one consignment or group of consignments to be carried by one aircraft shall not exceed $2,000,000 when such consignment or group of consignments consists of general merchandise or valuables. If a single consignment exceeds such limits, it may not be carried in the same aircraft, but may be divided between two or more aircraft at the sole discretion of FedEx Express. FedEx Express reserves the right to refuse to transport in any one aircraft, consignments having declared values which, in aggregate, violate this rule.
An embargo is the refusal by FedEx Express, for a limited period, to accept for transportation over any route or segment thereof, and to or from any area, or point of connecting carrier, any commodity, type or class of cargo duly tendered.
* Offer void where prohibited by law.