Ways to Ship

FedEx entered into a General Services Administration Contract on August 16, 2001.

  • This contract offers the full range of FedEx services listed below.
  • The regular FedEx Service Information is now applicable to government customers for service offered in the contract.
  • Please contact the government hotline at 1.800.645.9424 for further information. This hotline is staffed between 8:00 a.m. and 7:00 p.m. EST. The fax number for this location is 1.888.800.4354.

 Delivery - Next Day

  • FedEx First Overnight®
    8:00 a.m. delivery for A1 areas (most major metropolitan areas)
    Monday - Friday
    Package Size: 8 oz. FedEx Letters and other packages up to 150 lbs. each, and 119" in length, and 165" in length plus girth

  •  FedEx Priority Overnight®
    10:30 a.m. delivery for AA areas
    12 noon for AM areas
    4:30 p.m. for PM areas
    Monday - Saturday (Saturday delivery is available as early as noon in many locations)
    Package Size: 8 oz. FedEx Letters and other packages up to 150 lbs. each, and 119" in length, and 165" in length plus girth

  • FedEx Standard Overnight®
    3:00 p.m. Monday - Friday for AA and AM areas
    4:30 p.m. for PM areas
    Package Size: 8 oz. FedEx Letters and other packages up to 150 lbs. each, and 119" in length, and 165" in length plus girth

  • FedEx 1Day® Freight
    10:30 a.m. next business day for most shipments, and by noon for many others
    Monday - Friday
    Package Size - Pieces 151 lbs. or more
    Freight must be palletized, stackable, forkliftable and shrink-wrapped and/or banded.
    Maximum skid dimensions: 48" (L) x 48" (W) x 70" (H).
    Single units must weight between 151 lbs. and 2,200 lbs.
    Requires advanced confirmation, please call 1.800.332.0807.

Delivery - 2nd Day

  • FedEx 2Day®
    4:30 pm. second business day (by 7 p.m. to residential addresses) within virtually all of the continental U.S.
    Monday - Saturday
    Package Size - up to 150 lbs each, and 119" in length, and 165" in length plus girth
  • FedEx 2Day® Freight
    12:00 noon in 2 business days for most shipments, and by 3 p.m. in many other parts of the U.S.
    Package Size - Pieces 151 lbs. or more
    Freight must be palletized, stackable, forkliftable and shrink-wrapped and/or banded.
    Maximum skid dimensions: 48" (L) x 48" (W) x 70" (H).
    Single units must weight between 151 lbs. and 2,200 lbs.

Delivery - 3rd Day

  • FedEx Express Saver®
    4:30 p.m. third business day (by 7:00 p.m. to residential addresses)
    Continental U.S. only
    Monday - Friday
    Package Size - up to 150 lbs each, and 119" in length, and 165" in length plus girth
  • FedEx 3Day® Freight
    3 p.m. in 3 business days in the continental U.S.
    Package Size - Pieces 151 lbs. or more
    Freight must be palletized, stackable, forkliftable and shrink-wrapped and/or banded.
    Maximum skid dimensions: 48" (L) x 48" (W) x 70" (H).
    Single units must weight between 151 lbs. and 2,200 lbs.

Alaska and Hawaii Shipments
  • FedEx provides timely delivery between Alaska and Hawaii and the continental U.S. in 1 to 3 business days. For specific services and commitment times, call 1.800.Go.FedEx 1.800.463.3339.

Shipping to Puerto Rico

Dangerous Goods Service


Other Highlights

  • FedEx Express customers must request credits/refunds for service failure/no POD (Proof of Delivery) through one of the following:
    - Interactive Voice Response (IVR): 1.800.622.1147
    - Invoice Adjustments
    - FedEx Billing Online
  • Requests for invoice adjustments for service failure/no POD will no longer be accepted via 1.800.Go.FedEx 1.800.463.3339 or through correspondence (i.e., fax, e-mail, or the U.S. Postal Service)
  • An invoice number is required to process requests for service failure/no POD unless a customer pays by credit card or in advance by cash, check or money order - then an invoice is not generated.
  • Tracking/tracing via the Internet, or by the TCN.
  • Loss and Damage - Agencies have 90 days after acceptance of shipment from FedEx to report loss and 15 days after delivery of shipment to submit a claim for damage.
  • Saturday pickup and delivery service
  • FedEx provision of Agency training
  • Residential delivery (to an individual or left at front door of residence)

Online Shipping Solutions: FedEx Ship Manager® at fedex.com

FedEx Ship Manager at fedex.com enables you to manage your shipping right from the FedEx Web site. With FedEx Ship Manager you can prepare shipping labels and air waybills for U.S. and international destinations, notify your recipient about the shipment via E-mail, and check the status of your shipments in seconds - all without leaving your desk! All you need is a FedEx Account Number, an inkjet or laser printer and Netscape Navigator 2.0 or above, or Microsoft Internet Explorer 2.0 or above.

Track by TCN — (for U.S. Government shippers only) For your convenience, we've enhanced our system so that now we only need the Transportation Control Number (TCN) and the ship date to track the status of your shipments. Government customers can now get an up-to-the-minute status without having to enter FedEx account numbers or package Tracking Numbers.