Enable FedEx Electronic Trade Documents

FedEx Electronic Trade Documents must be enabled before customs documents can be submitted electronically. Select the FedEx® technology solution you use most frequently for your international shipments, or the solution that best meets your needs.

Contact your FedEx account executive to enable FedEx Electronic Trade Documents. If you do not have a FedEx account executive, follow the steps below to enable the functionality. If you experience any technical issues, please call the FedEx Ship Manager Technical Support Center at 1.877.FDX Assist 1.877.339.2774.

ShowFedEx Ship Manager® at fedex.com: Global website access for all your needs
With FedEx Ship Manager at fedex.com, you can get started in just three easy steps:

Step 1: Log in to FedEx Ship Manager at fedex.com and click on "Preferences" above Billing Details.

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Step 2: In the International Preferences section, check the box to "Enable Electronic Trade Documents". Click ‘I agree’ on the terms and conditions; you will only have to do this once.

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Step 3: Click "Save Changes", and you're done. Log in to FedEx Ship Manager at fedex.com today.

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If you enable FedEx Electronic Trade Documents, FedEx highly recommends that you select the options to use uploaded company letterhead as well as uploaded signature image.

Click here for instructions on how to upload your company letterhead and signature image


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ShowFedEx Ship Manager® Software: Installed software. Shipments are processed offline without using an internet connection.
Follow these steps:

Refer to the FedEx Electronic Trade Documents guide listed here.

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ShowFedEx Web Services: Industry standard software integrated into your Web applications. Developer resources required. 24/7 online developers portal.
Follow these steps:

Step 1: Log in to the FedEx Developer Resource Center Technical Resources section.

Step 2: Select FedEx Web Services for Shipping and click on Get Started

Step 3: Select the Advanced Services tab and click on Electronic Trade Documents / Upload Document Service.

Step 4: Select the sample code of your choice between C#, VB.Net, Java, and PHP or you can start coding according to the WSDL.

OR

Download the Developer Guide (log in required) and select FedEx Electronic Trade Document from the choices on the left panel.

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ShowFedEx Ship Manager® Server: Server software installed in your data center and integrated into your existing software and functionality. Developer resources required. 24/7 online developers portal.
Follow these steps:

Step 1: Log in to FedEx Developer Resource Center

Step 2: Select the FedEx Ship Manager Server section.

Step 3: Click on Get Started with Ship Manager Server now.

Step 4: Click on Learn more about Requirements from the Requirements section

Step 5: Scroll down to the Documentation section and download the "Version 10.6.1 FedEx Ship Manager Server Technical What's New" guide. Review the section on FedEx Electronic Trade Documents.

Please note: To help ensure a seamless customs clearance process, FedEx strongly recommends you upload international trade documents created by your own systems in your own preferred formats — e.g., PDF, Microsoft ® Word, Microsoft ® Excel.

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