Product

FedEx Ship Manager® Server

FedEx Ship Manager® Server

Build supported FedEx functionality into your business systems and software.

Increase your efficiency by integrating FedEx Ship Manager Server into your system. It's your complete source for the documentation and certification you need. 

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Technical System Requirements
To integrate FedEx Ship Manager Server into your system, you will need the following technical system requirements to support FedEx Ship Manager Server software.

Operating Systems

  • Windows® Server 2012 Standard
  • Windows® Server 2012 R2 Standard
  • Windows® 2008 Standard Server (32 bit)
  • Windows® 2008 Standard Server (64 bit)
  • Windows® 7 Professional (32 bit)
  • Windows® 7 Professional (64 bit)
  • Windows® 8
  • Windows® 8.1
  • Windows® 8 Pro
  • Windows® 8.1 Pro
  • Windows® 8 Enterprise
  • Windows® 8.1 Enterprise
  • Windows® 10 Enterprise


Note: Any updates to Microsoft® Windows® 8, Windows® 8.1,Windows® 8 Pro, Windows® 8.1 Pro, Windows® 8 Enterprise, and Windows® 8.1 Enterprise environments are also supported.

  • Windows® 2008 R2 Standard Server (64 bit)
  • Windows® 2008 R2 Server Enterprise


Note: This version of FedEx Ship Manager Server is designed to work best on Windows 2008R2 and higher. Microsoft ended support for Windows XP on April 8, 2014. FedEx recommends that you upgrade to ensure your systems are not at risk. See the Microsoft website: https://www.microsoft.com/en-us/windowsforbusiness/end-of-xp-support for additional details.

Before installing FSMS, the installer verifies if the applicable .Net Framework version is installed on the system. If the .Net Framework version is not present, then the installer aborts the installation of FSMS, and a parameterized error message "FedEx Ship Manager® Server requires that your system has the .Net Framework version installed" is displayed before the installer is closed. This behavior is the same for new installs or CD upgrades.

Minimum Hardware Requirements

  • Processor Quad Core Xeon E3 Processor
  • Memory 8 GB ECC
  • Hard drive 300 GB
  • Network adapter 10/100/1000 Mbps
  • CD ROM drive Windows-compatible
  • Modem Hayes compatible 56k
  • Ambient temperature 50 to 90 degrees Fahrenheit


For additional minimum requirements information, click here.

High-Volume & Performance Hardware

High-volume and performance hardware is recommended for shippers processing between 40K and 100K shipments a day. The hardware is based on the existing warehouse distributed platform with the below noted upgrades.

Processor (minimum):

  • Dual, modern (fastest and most cores available) Xeon Memory (minimum)
  • 16 GB ECC


Disk:

  • Recommended SSD (solid state)
  • Space determined by shipping needs of client but not less than 1 TB
  • Windows® Server 2012 Standard
  • Windows® Server 2012 R2 Standard
  • Windows® 2008 Standard Server (64 bit)
  • Windows® 7 Professional (32 bit)
  • Windows® 7 Professional (64 bit)
  • Windows® 2008 R2 Standard Server (64 bit)
  • Windows® 8
  • Windows® 8.1
  • Windows® 8 Pro
  • Windows® 8.1 Pro
  • Windows® 8 Enterprise
  • Windows® 8.1 Enterprise
  • Windows® 10 Enterprise


Note: Any updates to Microsoft® Windows® 8, Windows® 8.1, Windows® 8 Pro, Windows® 8.1 Pro, Windows® 8 Enterprise, and Windows® 8.1 Enterprise environments are also supported.

Compatible Hypervisors that FedEx Ship Manager® Server supports (virtualization lets you replicate multiple servers on a single machine, requiring less hardware):

  • VMware ESX 3.5 and greater
  • VMware VSphere 4 and greater
  • Hyper-V


Hardware Requirements

  • Processor 1.86 GHz or higher XEON processor
  • Memory 16 GB ECC
  • Hard drive SSD (Solid State) Space not less than 1 TB (determined by shipping needs)
  • Network adapter 100/1000 Mbps
  • CD ROM drive Windows-compatible
  • Ambient temperature 60 to 70 degrees Fahrenheit

HP Server Tower

  • HP Proliant ML 310 G5
  • HP Proliant ML 310 G6
  • HP Proliant ML 310e Gen8


HP Server Rack

  • HP Proliant DL 360 G5
  • HP Proliant DL 360 G6
  • HP Proliant DL 320e Gen8
  • HP Proliant DL 360 G7


Non HP Servers

  • Dell PowerEdge SC 440 (Tower)
  • Dell PowerEdge 1950 (Server Rack)
     

Note: FedEx does not support any other server models.

Supported Thermal Printers

EPL Printers

  • Zebra 2348 Plus
  • Zebra 2844


ZPL Printers

  • ZM 400 Printers
  • Zebra Z4M Plus
  • Zebra ZP 500
  • Zebra ZP 500 Plus
  • Zebra ZP 505


Supported Dot Matrix Printers
 

  • Lexmark 2480
  • Lexmark 2580
  • Lexmark 2580 Plus


Supported Laser Printers
 

  • HP LaserJet P 2015
  • HP LaserJet P 2035
  • HP LaserJet 1160
  • HP LaserJet 1300
  • HP LaserJet Pro 400 M401n


Supported Scales

Serial/USB

  • Mettler Toledo PS60
  • Mettler Toledo PS90
  • Mettler Toledo BC 60
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Access Documentation Online or Via PDF
FedEx Ship Manager Server Guides are available online or as PDF downloads. View the FedEx Ship Manager Server Online documentation, or see below to download the appropriate PDF documents.

Release Notes and Other Documentation

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Before You Get Started

Contact your FedEx account executive to get:

  • A valid FedEx account number
  • FedEx Ship Manager Server software


Once you install FedEx Ship Manager Server software, you are ready to begin coding your application.

Certification Requirements for Corporate Developers

Once you have completed coding your implementation, you must:

  1. Contact your customer integration consultant for a software review. Your customer integration consultant will do some initial tests and ensure that you are ready to move to the FedEx production environment with your implementation.
  2. Provide sample labels to your customer integration consultant for approval. Your customer integration consultant will send sample labels from your implementation to FedEx for tests to ensure that your labels scan correctly.


After your implementation has been approved, you are ready to move to production.


Certification Requirements for Commercial Developers

You must be a member of the FedEx® Compatible Solutions Program in order to distribute FedEx software. The program provides you access to certified third-party solutions with built-in FedEx functionality.

FedEx makes available software with the most recent features and functionality to increase your business revenue with new FedEx® shipping services. Our Software Support Lifecycle model determines which versions of FedEx Ship Manager Server will no longer be distributed, updated, or otherwise maintained or supported by FedEx.

Software Support Lifecycle began in January 2016, giving customers two years to plan upgrades to newer software systems. As new FedEx Ship Manager Server software is released each year, the oldest operating software version(s) will continue to reach the end of their support lifecycle and will no longer be distributed, updated, or otherwise maintained or supported. FedEx may assist a customer in upgrading to a newer version of software.

Other Resources

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FedEx Ship Manager Server Announcements

View product updates and other announcements.

See Announcements
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FAQs for FedEx Ship Manager Server

Find answers to commonly asked questions.

See FAQs