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FedEx® Reporting Online

FedEx® Reporting Online

Get access to powerful reporting tools to help you collect, analyze and manage shipping data, so you can make informed business decisions.

Already signed up? LOG IN HERE
 

Get access to powerful reporting tools to help you collect, analyze and manage shipping data, so you can make informed business decisions.

Already signed up? LOG IN HERE
 

FedEx Reporting Online is a web-based application that enables you to request, view, schedule and download reports for your FedEx shipping activity. FedEx Reporting Online will give you the insights you need to improve your business' bottom line and help you establish a competitive advantage.

How it can help your business

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Save Time

Create reports and schedule them to run when you need them, on a daily, weekly or monthly basis.

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Get Insights

Leverage your reports to develop business strategies and find opportunities for growth.

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Increase Visibility

Customize searches to find the exact information you need in up to two years of shipping data.

Key facts & figures at your fingertips

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Download Reports

Receive reports in various formats, including Excel, CSV, PDF, and PowerPoint.

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Customize Interactive Reports

Filter data, create charts, graphs, and more. Plus, save your custom report templates for repeated use.

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Consolidate Insights

Run reports for FedEx Express,
FedEx Ground, and FedEx Freight shipments.

Enjoy flexibility in your reporting process with easy-to-use administrative features.

Consolidate Insights

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If you have more than one account number, you can easily run reports based on customized account groups.

Email Preferences

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Set your preferences to receive email notifications when recurring reports are available for download.

Collaborating With Others

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Invite employees within your company and set their preferences so they can run reports.

Changing Administrators

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If the administrator of an account needs to change, the current administrator can set an invited user to take over the role.

See FedEx Reporting Online Terms & Conditions for more information on using FedEx Reporting Online.


Frequently Asked Questions

FedEx Reporting Online is a web-based application that enables you to request, view and download reports concerning the business activity you have with FedEx. FedEx Reporting Online allows you to check the status of current report requests, schedule weekly and/or monthly reports, and invite other registered users to access your accounts. All data in FedEx Reporting Online reflects shipments that have already been invoiced.

All data in FedEx Reporting Online reflects shipments that have already been invoiced. FedEx Reporting Online is available for all intra-Canada and international FedEx Express®, FedEx Ground® and FedEx Freight® shipments for Canadian-based accounts.

FedEx is committed to managing all of the information associated with your account on FedEx Reporting Online with the highest standards of information security. Every effort is made to ensure complete confidentiality. FedEx Reporting Online automatically encrypts your confidential information using Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits.

FedEx Reporting Online reports include all Canada and international FedEx Express®, FedEx Ground® and FedEx Freight® shipments for Canadian-based accounts. Other operating company shipments may be available in the future.

FedEx Reporting Online has six standard open-access reports available to any registered user. See descriptions of the standard reports. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

A Notes page listing all service-type abbreviations and corresponding descriptions is provided in each downloaded report. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

All customers who have an active shipping account with FedEx can register to use FedEx Reporting Online. The first user to register an account for FedEx Reporting Online will automatically become the administrator for the account and will be able to invite additional users to use FedEx Reporting Online.

An account administrator is the first user to register a nine-digit account number for FedEx Reporting Online. The account administrator has two additional options under the Administration tab — Users and Change Administrator.

Use the Change Administrator option under the Administration tab to transfer administrator rights on your accounts. When you take this action, you will no longer have any administrative control for reporting purposes on the accounts to which you have reassigned administrator rights.

FedEx Reporting Online provides administrative functionality that allows the administrator to invite other users to share accounts. The administrator is the only person who can invite other employees to share accounts for reporting purposes. Invited users must have the same email domain as the administrator.

An invited user is a registered user of FedEx Reporting Online who is invited to share and run reports on the accounts of another registered user.

Only users you have invited to share your account(s) can view reports on your shipments.

A registered user with multiple accounts can group those accounts and save the groups for future reporting needs.

You can add accounts to your profile as long as you can authenticate yourself as the administrator for those accounts. Alternatively, you can also be invited to access accounts as an invited user. To add an account, follow the instructions provided on the Administration tab within FedEx Reporting Online. You will be required to authenticate that you are the administrator for the account you want to add by providing 1) the exact billing address shown in the FedEx customer database and 2) two invoice numbers for the account you are registering.

Contact your sales professional and ask for national account access permission, which can be granted only by the sales professional.

For Summary and Detail reports, the maximum months of data available is 24. FedEx Reporting Online allows you to request weekly and monthly data.

Standard reports refers to a selection of preformatted reports created by FedEx to provide you with shipment information about your packages. These reports are intended to help you manage your business or shipments more effectively.

On any of the standard report request screens, you have the option to either run a one-time (on-demand) report or set up a “run schedule” for the report to run either daily, weekly or monthly.

You can check the status of your report requests on the View Report Status page in FedEx Reporting Online. Once your report is ready for download, the View Report Status page will display a status of Complete. If you choose to receive email status notifications from your email preferences in FedEx Reporting Online, an email will be sent to you informing you that your report is ready for download or viewing.

Follow these four simple steps to create a freight report

  1. Under the Reports tab, select Create New Report.
  2. Select your report parameters, account(s), report type and frequency.
  3. Click “Run report.”
  4. Under the Reports tab, select View Report Status to receive report data.

You can currently run three types of reports.

  • Status Reports: Includes up to one month of shipment status information with links to tracking, invoices, Bill of Lading and delivery receipts.
  • Shipment Reports: Includes up to two years of summarized or detailed shipment data.
  • Shipment Breakdown Reports: Includes all the same information as the Shipment Report with a breakdown of all charges for each shipment (e.g. fuel surcharge, discount, etc.).

 

The new FedEx Freight reporting provides a consolidated reporting system. Below we’ve matched our previous report options with their closest match.

Old FedEx Freight Reporting

New FedEx Freight Reporting

Status

Status Report
Tracking Report
Performance Report
Guaranteed Shipments Report
Appointment Report
Late Report
Over, Short & Damaged Report
Delivered Report
Charges Report

Shipment Report

Shipment Breakdown Report
Charges Report

Shipment Breakdown Report

Account Summary
Customer Scorecard
Corrections

Custom Detail Report

Claims Report
Account Receivable

Reports Have Been Discontinued

You can pull specific FedEx Freight reporting data based on:

  • Service type
  • Shipment type (Shipper — Outbound, Recipient — Inbound, Payor — Invoice)
  • Shipment status (Delivered, Undelivered, All)
  • Account type (9-Digit Account, Facility, Sub-Group, Group, Country, Division, Global Entity)

A Summary Report provides a consolidated rundown of multiple accounts, whereas a Detailed Report offers the ability to drill down to the individual account level.

Yes. Report names can be customized by selecting the report and clicking the pen icon to make the change.

Select the Administration tab to create an account group. These personalized groups can be selected when running a report.

Reports can be requested on a one-time basis — generating a report immediately — or on a scheduled weekly or monthly basis.

You will be notified via email when a report is ready for download. Reports can be downloaded in an Excel pivot table or a comma-separated value (CSV) format.

A Notes page listing all service-type abbreviations and corresponding descriptions is provided in each downloaded report. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

To contact FedEx Technical Support, call 1.877.339.2774. Please ensure that you have your nine-digit FedEx account number and fedex.ca login credentials (user ID and password) when you call.

If you have questions about a specific invoice or billing-related data, please call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

If you have questions about specific reporting and administrative features, please contact your FedEx account executive.

If you have questions about your FedEx Freight reports, please contact your account executive.