Ingrid
Ingrid is the delivery intelligence platform that helps retailers design, test, and execute delivery strategy across the shopper journey, from checkout to tracking, returns to exchanges. With 350+ carrier integrations and 250+ retailers on board, Ingrid turns delivery into a commercial lever that drives conversion, margin, and shopper trust with every order.
KEY CAPABILITIES
Solution Type
Ecommerce, ERP, transportation management
Regions Supported
U.S., Canada, Europe, AMEA, LAC
Customer Sizes
Medium, large, enterprise, omnichannel
Customer Segments
Retail, ecommerce, pharmacies
Strengths
Improves unit economics of delivery and returns, elevates delivery experience, end-to-end delivery strategy execution and testing
Capabilities
API-first architecture, real-time carrier tracking, personalized profit-driven delivery pricing
Shipping Volume
500+ Per Day
Pricing
$20,000+ annually
Scalable?
Yes
Customizable?
Yes
DESCRIPTION
Ingrid is the delivery intelligence platform that helps retailers design, A/B test, and execute delivery strategy across the entire customer journey. From checkout to tracking to returns and exchanges, Ingrid orchestrates how delivery options are presented, priced, promised and communicated, turning assumptions into evidence.
Â
Its platform brings order to the complexity of delivery, analyzing millions of data points all the way from consumer behavior to carrier performance. It empowers retailers to convert with precision, engage at every moment of the customer journey, and optimize business impact, making sure shoppers come back for more.
Â
With 350+ pre-built carrier integrations, Ingrid gives retailers the flexibility to offer the right delivery options for every market while managing everything from one platform.
Â
Trusted by 250+ leading retailers and brands, including Paul Smith, ME+EM, Ellis Brigham, GANT, Nordic Nest, OSPREY LONDON, Adlibris and NA-KD, Ingrid has processed hundreds of millions of orders across 170+ markets.
Â