FedEx®
International Connect
FedEx International Connect helps make it simple. Choose the best features to meet your customers’ demands.
Here's what you'll find on this page:
The world is in reach.
Deliver to your global e-commerce customers with FedEx International Connect. Ship with a smart and cost-effective transportation solution that helps you balance speed and reliability.
Compare FedEx International Connect delivery options
Choose the best service features to meet your customer's demand.
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Tracked service option |
Untracked service option |
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| Delivery Aim* | 4–12 business days | 7–15 business days |
| Weight Limit | 66 lbs. | 4.4 lbs. |
| Tracking | Yes | No |
| Delivery Provider | Commercial or postal | Postal |
| Customs Clearance | DDP** or DDU*** Delivered duty paid or delivered duty unpaid |
DDP** or DDU*** Delivered duty paid or delivered duty unpaid |
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*Delivery aim does not include first mile transportation to the FedEx processing center. Transit times are not guaranteed, as Money Back Guarantee (MBG) is not available with FedEx International Connect services. **DDP only available in select countries and territories. Please contact your account executive for more information. ***DDU is equivalent to the 2020 Intercoms DAP (Delivered at Place). |
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How it works
We use trusted local carriers in the destination country or territory for final mile delivery.
Ship to us.
You ship orders to our FedEx processing center; We can assist with this step if requested.
We prepare the shipment.
At the FedEx processing center, we sort and prepare your parcels to leave the U.S. The recipient address is printed on the label in the destination country or territory's language(s).
Your shipment departs from the U.S.
Shipments travel via linehaul, via contract carriers closely managed by FedEx.
Your shipment goes through customs.
Clearance is handled in compliance with global rules and regulations. For DDU parcels, the recipient must pay any duties assessed.
Your shipment is tendered to the final-mile delivery provider.
Strong relationships with final-mile delivery providers help ensure your customers enjoy an exceptional delivery experience.
Your shipment is delivered to your customer.
Our final-mile local carrier completes the delivery.
Benefits of FedEx transportation solutions
Market reach.
Deliver to your customers in more than 220 countries and territories.
Cost savings.
When your customers don’t need express delivery, ship reliably for less with FedEx.
Reliable service.
Tap into the deep knowledge and experience of FedEx to assist your customers and help grow your e-commerce business internationally.
Options for creating shipping labels
API Integration
Make your shipping options a seamless part of the purchasing process on your website. Our integration technology allows you to send and receive updated package information.
Bulk file upload
Simply upload a file of package information to our secure website. You then generate the shipping labels with a few steps.
Shipping software integrated merchant access alliances:
You can also leverage our relationships with shipping software solutions providers to enable FedEx International Connect service capabilities and shipping labels directly from their software.
For more info, contact your FedEx account representative.
How to get started
Want to learn more or find an e-commerce solution that's right for you?
Track your shipment
Need to track the status of a FedEx International Connect package?
Our portfolio of international shipping options
| Shipping options | FEDEX INTERNATIONAL PRIORITY® | FEDEX® INTERNATIONAL CONNECT PLUS | FEDEX® INTERNATIONAL CONNECT |
FEDEX INTERNATIONAL ECONOMY® | FEDEX INTERNATIONAL GROUND® |
| From the U.S. to | 220+ countries and territories | 197 countries and territories | 220+ Countries and territories | 215+ countries and territories | 100% of Canadian business and residential addresses |
| Day-definite delivery |  |
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| Typical delivery times and other service details | 1, 2, or 3 business days by end of day 1 business day to major cities in Canada and Mexico 2 business days for non-document shipments to Mexico 2 business days to major cities in Europe, Asia, and Brazil |
3 days to major metro areas in Canada 2 to 5 days to other global e-commerce markets |
Delivery Aim: Untracked service option 7-15 business days 3-6 transit days (intra-EU) |
2 to 5 business days 2 or 3 business days to Canada and Mexico |
2 to 7 business days Flexible brokerage options and 24/7 shipment status tracking Clearance entry fee discounts |
| Contract required | No | Yes | Yes | No | No |