FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

alt=""
alt=""

Tracking

What do I do if I don’t have a tracking number?

If you don’t have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.

alt=""
alt=""

Did you know?

With FedEx Delivery Manager® you don’t need a tracking number to track your package. Just log in to monitor your shipments, get more control over your deliveries, and receive alerts and notifications. Signup is a snap—and free.

Did you know?

With FedEx Delivery Manager® you don’t need a tracking number to track your package. Just log in to monitor your shipments, get more control over your deliveries, and receive alerts and notifications. Signup is a snap—and free.