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In the future, trusted data does not support the supply chain — It is the supply chain

By: Vishal Talwar


For centuries, global commerce has relied on documents, intermediaries, and manual processes as proxies for trust. Bills of lading, customs forms, stamps, and signatures were never the system itself — they were workarounds for the absence of trusted, shared data.

That model worked when trade was slower and volumes were lower. It does not scale to a world defined by digital acceleration, persistent geopolitical uncertainty, and tens of millions of packages moving across borders every day.

Supply chains are now central to national and global resilience. When trust becomes digital and verifiable at the source, the supply chain fundamentally changes. Compliance becomes continuous rather than episodic. Risk becomes measurable rather than inferred. As automation increases, settlement – the moment when commercial commitments become final – must evolve alongside it — becoming real-time, trusted, and interoperable across borders.

In that future, trusted data does not merely support the supply chain — it is the supply chain.

Boardroom Data
Boardroom Data
Boardroom Data

The international space station view of global commerce

From the International Space Station, borders disappear. Industries fade. What remains are flows — of goods, data, and trust.

Global supply chains already operate at this planetary scale, yet they are still governed by fragmented, document-centric constructs designed for another era.


Data does not recognize geographic borders. A single shipment can traverse dozens of systems and regulatory regimes, each introducing friction, delay, and cost. In times of disruption — pandemics, geopolitical shocks, cyber events — that fragmentation amplifies uncertainty precisely when clarity matters most.

Designing the future of global commerce requires starting from this ISS-level view: interoperable, digital-native, and resilient by design.

From documents as trust to data as trust

Paper endured because it provided a durable record of intent and authority. But it was always indirect. It required human interpretation, reconciliation, and enforcement. At today’s scale, that indirection has become a liability.

Consider a shipment of critical medical supplies moving from a manufacturer in Germany to a hospital in the United States. Today, that shipment may pause at multiple checkpoints while documents are manually reviewed, reconciled, or revalidated.

In the future we envision, its digital record — created at the factory as a verifiable credential — carries authenticated proof of origin, compliance, and chain of custody. Customs authorities in both countries can view its verified status in real time. Clearance begins before the aircraft lands. The hospital receives its delivery faster, with greater predictability and an unbroken, digitally verifiable chain of trust from origin to patient.


This is the power of digital trust.

Digital trust is not an aspiration — it is a mechanism. Enabled by open standards and shared protocols, it allows identity to be cryptographically verified, events to be independently proven, and rules to be enforced automatically within systems rather than interpreted after the fact.

When trust is embedded directly into data, systems become faster, more predictable, and more resilient — not only for businesses, but for governments and societies that depend on them.

Clearing at the speed of data

Today, goods often arrive faster than the information required to clear them. This is not a physical constraint; it is a data constraint.

In a digitally native supply chain, clearance is continuous. It begins upstream, evolves during transit, and completes automatically when predefined conditions are met. Packages no longer wait for paperwork. Borders clear data, not pallets.

The result is a calming effect on global commerce — fewer surprises, fewer bottlenecks, and greater confidence in an uncertain world.

Where we agree — and why it matters

Global logistics players compete fiercely every day. But there is a narrow layer where agreement is both possible and essential: reducing friction created by paper, delays, and manual processes that benefit no one.

There is a foundational layer where alignment benefits everyone. That layer could include shared standards for shipment data, interoperable digital identity protocols, and agreed formats for customs and compliance information. It is not about standardizing business models or strategies — it is about standardizing trust at the foundation so competition can thrive above it.

Agreeing on open digital trust does not diminish competition. It enables it — shifting competition upward to service, reliability, intelligence, and customer experience.

To serve not just today’s technologies, but those still to come, digital supply chains must be built on foundations that are open, neutral, and designed to endure.

This is pro-competitive coopetition at its most powerful.

Building the digital rails together

The task ahead is not to digitize yesterday’s documents faster, but to design tomorrow’s systems intentionally. To move beyond proxies for trust and build digital-native supply chains that are faster, safer, and more resilient.

This requires leadership without overreach, collaboration without capture, and openness without loss of competitiveness. Those who step forward to build these shared digital foundations will help define the next era of global commerce.

The future of supply chains is digital. Building it together is not optional — it is inevitable.

We invite leaders across logistics, technology, and regulatory communities to join us in establishing a cross-industry working group focused on defining these foundational digital rails — open, interoperable, and designed to endure.

The work begins with alignment at the foundation.




About the author:

Vishal Talwar
Vishal Talwar
Vishal Talwar

Vishal Talwar

Executive Vice President and Chief Digital and Information Officer, FedEx Corporation

President of FedEx Dataworks 

Vishal Talwar is executive vice president, chief digital and information officer (CDIO) of FedEx Corporation, and president of FedEx Dataworks. He joined the company in August 2025.  Talwar has spent most of the last three decades leading large-scale digital transformations and helping global enterprises leverage AI and technology for competitive advantage. His career reflects a proven track record of accelerating digital capabilities, strengthening enterprise resilience, and unlocking profitable growth through technology innovation.

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