Clear times, clear expectations
Share dependable delivery estimates wherever decisions are made — from product detail to checkout pages. These estimated delivery date and time windows may spark buyers to say yes and keep things moving. For that extra nudge of confidence, see what Predictive Delivery Estimates can do.
The business benefits
Delivery timing may make or break a buying decision. Being clear and upfront about delivery dates and time windows helps to:
- Improve conversions by giving customers confidence the delivery date meets their needs
- Reduce shoppers abandoning their carts
- Stay ahead of customer frustration and support calls by setting clear expectations early
Predictive Delivery Estimates features
Estimated delivery dates
- Provides an estimated date for package delivery
- Can be displayed almost anywhere along the customer journey — typically on your website’s product detail pages (PDP) or at checkout
Estimated delivery time windows
- Provides an estimated four-hour delivery window for selected FedEx services
- Can be displayed almost anywhere along the customer journey — typically on your website’s product detail pages (PDP) or at checkout
Dynamic data
- Provides dynamic estimate data designed to vary and adjust to ensure a realistic custom prediction
- Bases delivery estimates on factors such as recent FedEx network performance, past patterns and public holidays
API integration
- Delivers data via API to where you want it in your internal systems — so you can integrate it where it’s most impactful
- Gives you full control to configure how your data is used, whether for internal insights or for external display to customers
Add a nudge of confidence
How does Predictive Delivery Estimates work in practice?
- Display delivery timing virtually anywhere — from product listing and product detail pages to shopping carts and at checkout before purchase
- Show estimates for several shipping services at once — to give your customers choice and transparency
- Multiple warehouses? No sweat. A single API call can request delivery estimates from up to five distribution centers to a destination address.
Let’s get started
Here's where you can drive momentum with dynamic delivery predictions.
Ready to make that happen with Predictive Delivery Estimates?
Discover our digital solutions
Predictive Delivery Estimates is part of our suite of digital solutions, fueled by FedEx data.
Frequently asked questions
Currently Predictive Delivery Estimates is available only for customers sending domestic shipments within the U.S.
Yes, Predictive Delivery Estimates is available via a paid subscription. Contact your FedEx Sales representative or complete this form to learn more.
Predictive Delivery Estimates are driven by deep, dynamic data powered by the FedEx network based on recent and historic behavior and performance. To further drive prediction accuracy, the data engine behind Predictive Delivery Estimates analyzes on-time delivery rates against service variations.
Predictive Delivery Estimates is available through API integration, so it does not have a user interface. The API delivers all data into your technical environment for you to configure as you prefer. You can use the data to create (customer) experiences on your e-commerce site, platform dashboard, customer communications and other digital systems.
Predictive Delivery Estimates is an API solution based on fulfilment logic. For it to be a good match for your business it helps to have:
- A solid understanding of your fulfillment process — how your products are processed, sourced and transferred from your distribution center to FedEx
- IT resources to support API integration
The four-hour Estimated Delivery Time Windows (EDTW) is available for FedEx Express, Ground and Home Delivery (FHD) services.
Predictive Delivery Estimates provides dynamic data designed to vary and adjust according to several factors — such as recent FedEx network performance, past patterns and public holidays — to ensure realistic custom predictions. Other FedEx sources for delivery timing, such as FedEx’s Get Rates and Transit Times API, provide a more general indication based on standard, static transit data.