Discover FedEx billing solutions

Manage, pay, and get help with your invoices.

Manage, pay, and get help with your invoices.

Log in to FedEx® Billing Online (FBO)

Need to manage your FedEx invoices? Log in to one of our two FBO portals. And access convenient billing
resources for the shipping you do. You can register on the login page if you haven’t already.

Need to manage your FedEx invoices? Log in to one of our two FBO portals. And access convenient billing resources for the shipping you do. You can register on the login page if you haven’t already.


Parcel and air freight billing


LTL freight billing



Parcel and air freight billing

LTL freight billing


LTL freight billing


Pay without logging in

Use an invoice number to identify and pay your invoice. No login required.


Explore FedEx billing solutions

Explore FedEx billing solutions




See how easy managing invoices can be

With online and offline billing options, you can pay in a way that works for you. Plus, you can find tools that improve your billing experience. And get support if you need it.



See how easy managing invoices can be

With online and offline billing options, you can pay in a way that works for you. Plus, you can find tools that improve your billing experience. And get support if you need it.



Use FBO for parcel and air freight

Streamline invoice-related tasks for parcel and air freight with the FBO tool. You can make one-time payments or set up autopay. Eliminate excess paperwork with digital invoices. Create custom reports. And set account preferences to match your needs.



Use FBO for LTL freight*

Receive, review, and pay LTL (less-than-truckload) freight invoices—all in a convenient online billing system. Plus, you can set up email notifications, view payment history, and more. From downloading reports to requesting an invoice adjustment, manage your account with ease.


See the benefits of Electronic Data Interchange (EDI)

EDI can improve the efficiency of invoice processing by exchanging electronic data for invoicing, shipping, tracking, and more. When integrated with your accounts payable software, EDI can reduce check-processing costs, keying errors, and paper use. See how EDI works.




Sign up for paper invoicing

If you’d rather receive paper invoices and mail in your payments, paper invoicing might be right for you. Check with your FedEx account rep or customer support to see if you qualify. Note that if you're a parcel or air freight shipper who qualifies, you won't have online access to your parcel or air freight invoices.



Get help with an invoice—without FBO

If you believe you’ve experienced a service failure, you can request a refund or adjustment to your invoice. Just fill out a billing adjustment form.


Check out billing resources and guides

Get detailed directions to pay your bill, manage your FBO account, review invoices, and more.

Electronic payment information (U.S. only)

Find more information about making electronic payments (Electronic Funds Transfer/ACH) for U.S. domestic parcel, air freight, and LTL freight accounts.


Understanding your invoice

Understanding your invoice


See account activity for the given billing period—including previous balance, payments received, adjustments, other invoices on the account, and current charges.



Find information about helpful updates, tools, and promotions.



View the total outstanding balance across multiple invoices on the account.



See a breakdown of your FedEx® standard and expedited shipping services.



Find a summary of any other relevant invoices associated with your account.



Get an overview of FBO capabilities like receiving, reviewing, paying, and disputing an invoice.




Understanding your invoice

Understanding your invoice


View your freight bill number here. This is also the shipping PRO (tracking) number.



See where to send payment for the invoice. If you have billing questions, use the contact info listed here to get help.



View a breakdown of invoice charges. You can see discounts, special handling fees, and fuel surcharges, for example.



Please send in the Remittance Advice section of the invoice with your payment. If you need to change the address listed here, please check the Address Change box. Then provide the new address on the back.




Specialized billing and shipping support

Find help for specific needs such as ACH or EFT payment setup or stamp orders. You can also fill out an FBO support form to get non-technical assistance for your account. 


FBO FAQs

Several Freight Bill, Audit, and Pay Providers have earned placement in the FedEx FBAP certification program. This program recognizes Freight Bill, Audit, and Pay Providers that have consistently met or exceeded FedEx internal standards and analytics for receiving invoices electronically, processing, and remitting payment details, and managing disputes on behalf of customers.

 

Although FedEx works with many Freight Bill, Audit, and Pay providers, the following providers have demonstrated their ability to effectively provide freight bill, audit, and payment services to their customers in accordance with FedEx standards.

 

Parcel and freight (LTL) certification category

Intune Logistics Logo
Intune Logistics Logo
Intune Logistics Logo

Fortigo Logo
Fortigo Logo
Fortigo Logo

TranzAct Technologies Inc Logo
TranzAct Technologies Inc Logo
TranzAct Technologies Inc Logo

CT Logistics Logo
CT Logistics Logo
CT Logistics Logo

data 2 Logistics Logo
data 2 Logistics Logo
data 2 Logistics Logo

StrategIQ Commerce Logo
StrategIQ Commerce Logo
StrategIQ Commerce Logo

Korber Logo
Korber Logo
Korber Logo

Intelligent Audit Logo
Intelligent Audit Logo
Intelligent Audit Logo

Traffic Consultants, Inc Logo
Traffic Consultants, Inc Logo
Traffic Consultants, Inc Logo

Cass Information Systems, Inc. Logo
Cass Information Systems, Inc. Logo
Cass Information Systems, Inc. Logo

nVision Global Logo
nVision Global Logo
nVision Global Logo

Software Solutions Unlimted, Inc. Logo
Software Solutions Unlimted, Inc. Logo
Software Solutions Unlimted, Inc. Logo


Transportation Insight Logo
Transportation Insight Logo
Transportation Insight Logo


Parcel only certification category


Green Mountain Logo
Green Mountain Logo
Green Mountain Logo



Freight (LTL) only certification category


Freight Payment Logo
Freight Payment Logo
Freight Payment Logo



Legal Disclosure

FedEx does not endorse or guarantee the performance of any Freight Bill, Audit and Pay Provider ("Provider"). FedEx may remove a Provider from the above list at any time and without notice. FedEx shall not be held liable for the Provider's financial solvency, credit worthiness or any damages from data breaches or other incidents that the Provider or a customer may incur. Customers are required to honor the payment terms set forth in their agreement with FedEx, and the use of a Provider by a customer will not alter payment terms or affect any remedies FedEx may have for customer's failure to timely pay. Furthermore, FedEx does not and will not compensate a Provider for any services provided to customers.

*FedEx Freight Billing Online is a third-party site, whose terms of use and privacy policy will apply while you're there. The third party is solely responsible for providing, and the performance of, the services and products described on their site.