Faster visibility. Greater control. Better for the environment.
With FedEx® Billing Online Plus, you can view and download your FedEx invoice data, pay electronically, create custom reports, even dispute charges — all without paper. It’s fast. It’s easy. It’s secure. And it’s free.
User Guide: FedEx Billing Online Plus
User Guide: FedEx Billing Online for Direct Billed Credit Card
Compare to the standard FedEx® Billing Online
Paperless — and almost effortless
View and print invoices
View, print, or save PDF versions of your invoices.
Pay invoices automatically
Pay your invoices and charges manually, or set the timing and dollar limit for automatic payments.
Automatic notifications
Know when new invoices are available and download reports.
Automatic downloads
Create your electronic data files, effortlessly.
Custom data downloads
Create a template to integrate with your accounts payable system.
Request charge adjustments
If needed, dispute your charges electronically.
Advanced administration
Invite departments or users to view and pay.
Top tips for FedEx® Billing Online Plus
| Upgrade. To change from FedEx® Billing Online to FedEx® Billing Online Plus, simply log in, go to My Options under Manage Account Settings, and select the Change Billing Medium option. |
Keep data indefinitely. Your data is stored online for 180 days. But by downloading files and using the flat file reporting tool, you can keep your data and reports indefinitely. |
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| Manage multiple accounts. You can tie all your FedEx accounts to a primary account, and your administrator can add or remove accounts anytime as needed. To add additional accounts, just go to My Options. |
Recover your costs faster. If FedEx® shipments are expenses you can pass through, automatic notifications and downloads can enable you to bill immediately and collect accurately. |
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| Get resolution with online convenience. If you need to question a charge, you can submit a dispute and even enter supporting information with just a few simple clicks. You can dispute non-service related errors such as inaccurate or duplicate invoices. If your shipment is lost or damaged, you will need to file a claim at FedEx® Claims Online. |
Recommended resources and companion tools
| Demo See a demo of FedEx online billing options in action. Or, print a PDF Help Guide if your charges are invoiced or directly billed to your credit card. |
Flat file reporting tool Read about, install or get help on this free desktop app. |
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| Sample reports See a FedEx Billing Online Plus invoice file and payment file. |
FAQs Get answers about system requirements and more. |
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| Download File Field Reference Download a handy PDF dictionary of all file fields for FedEx Express® and FedEx Ground®, or FedEx SmartPost®. |
Billing options demo See an overview of all your billing options. |
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| FedEx® Claims Online Watch a demo about fast and easy claims resolution for lost or damaged shipments. |
FedEx® Reporting Online Learn how to access reports on all your FedEx business activity. |
Coming soon to FedEx® Billing Online Plus
In future enhancements, expect the ability to access customs supporting documentation online, and set up rules processing for cost allocation.
