Get help with: Shipping administration

Welcome to the new Interactive Help Guide. Learn how to use FedEx Ship Manager® at fedex.com Shipping Administration by choosing one of the help options below. Each option provides a different type of assistance to fit your specific need.

View description of each help option.

Show Me

This will show you a demonstration of the feature.

Guide Me

This will give you assistance as you use the actual feature.

Practice

This will give you a chance to practice using the feature.

Print Instructions

This will provide you printable instructions on how to use the feature.

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Browsers:
Internet Explorer 5.5 sp2 and 6.0
Java virtual machines:
CPU 500 MHz up to and including 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x CPU faster than 1 GHz: Microsoft JVM 1.1.4 (versions 5.0.0.3802, 5.0.0.3805 and 5.0.0.3810), Sun Java 1.4.2_x to 1.5.0_06

Add a Department

Guide Me | Print Instructions

Add a Reference

Guide Me | Print Instructions

Assign an Account to a Department

Guide Me | Print Instructions

Create a Report

Guide Me | Print Instructions

Create a User

Guide Me | Print Instructions

Create a Reference List

Guide Me | Print Instructions

Edit Company Information

Guide Me | Print Instructions

Invite a User

Guide Me | Print Instructions

Create/Import Multiple Users

Guide Me | Print Instructions