Service Guide

Dangerous Goods (FedEx Express): Resources

We have job aids, checklists and more to help you prepare dangerous goods shipments.

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Resources to help you ship dangerous goods

The information on this page includes your key resources for shipping dangerous goods. Many of these forms and job aids are updated on a regular basis, so keep checking back for the most current information.

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Job aids, checklists and other resources1

FedEx offers helpful aids to check procedures for shipping dangerous goods.

Resources More Information

Information for New Dangerous Goods Shippers

 

New to shipping dangerous goods? Refer to this brochure for details on determining if your shipment qualifies as DG, opportunities for training, staying current on regulations, FedEx Express resources you can use and other information that will help you safely ship your dangerous goods.

Overview of Shipping Dangerous Goods

FedEx provides a dangerous goods job aid to assist you in completing Shipper’s Declaration for Dangerous Goods documentation.

FedEx® DG Ready Program

To ship dangerous goods with added confidence, use a FedEx DG Ready solution to pre-validate your shipments before you offer them to FedEx Express.

Shipping Tips

Save time and avoid unnecessary delays by referring to these 10 key tips when you process and package your FedEx® shipments containing dangerous goods.

Battery-Shipping Resources

For more information about shipping batteries, download our Packaging Guidelines for Battery Shipments brochure. For additional requirements and preapprovals for shipping select lithium batteries, go to Lithium Metal Batteries UN 3090 Section IA and Section IB.

Lithium Battery Service Limitations

Due to airline restrictions and government regulations, some countries are not available as origins or destinations for certain lithium battery shipments. Refer to this job aid for information on these service limitations. This list of service limitations is subject to change.

Lithium Battery Template

When completed, this template may be included with international shipments to provide clarification for customs about the contents of your lithium battery shipment.

Checklists

PDF copies of the FedEx Express checklists used during package inspection of dangerous goods are provided to help you double-check dangerous goods documentation, markings, labeling and packaging prior to tendering your shipment. The appropriate reference in the regulations is provided for each checklist item number if you need more information.

'Not Restricted' Declaration Form

You can use this form to certify that the contents of your shipment are not regulated as dangerous goods (nonhazardous chemicals, for example).

Dangerous Goods Software Vendors

These vendor software applications have been reviewed and recognized for use with FedEx Express® dangerous goods shipments. This list is subject to change. For the latest updates or for more information on recognized vendors, please contact the Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 (say “dangerous goods”). Outside the U.S. call 1.901.434.3200.

Dry Ice Information

Whether you’re new to shipping dry ice as a coolant or an experienced shipper, refer to the FedEx Express dry ice job aid for information on packaging, marking and labeling your shipment, tips for preparing paperwork, and details on other resources.

FedEx Ship Manager® Software Instructions

Download the FedEx Ship Manager Software help guide if you use FedEx Ship Manager Software to process dangerous goods and hazardous materials shipments for transport. The guide provides instructions for creating shipments and shipping profiles, printing forms, and building a database of frequently shipped dangerous goods and hazardous materials.

Packaging and Shipping Information

This brochure outlines the issue of hidden or undeclared dangerous goods.

Packaging Brochures

FedEx offers expert packaging advice for your shipments. For information on specific commodities, download these helpful brochures.

Regulatory Compliance

FedEx Express complies with all federal and state laws and regulations that apply to the services we offer. For more information, read our dangerous goods and hazardous materials regulatory compliance letter.

Shipper’s Declaration Blank Forms
If you use the FedEx LZR DG DEC form to print completed Shipper’s Declaration for Dangerous Goods forms, you can order copies free of charge by calling 1.800.GoFedEx 1.800.463.3339 and asking for part #157295.

You can also download and print this PDF version of the LZR DG DEC (14 Kb PDF) if you’re out of copies and your new supply hasn’t arrived yet (a color printer is required).

Videos

These informational videos cover topics such as:

  • An overview of shipping dangerous goods with FedEx Express
  • Displaying dangerous goods markings and labels
  • Preventing undeclared dangerous goods shipments
  • Correcting dangerous goods paperwork mistakes
  • Complying with new ORM-D air transport regulations

 

Other Resources

  • International Air Transport Association: IATA information on dangerous goods is available at www.iata.org. FedEx is not responsible for information provided on the site.
  • FedEx Dangerous Goods/Hazardous Materials Hotline: Call 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" for the Dangerous Goods/Hazardous Materials Hotline.

Outside the U.S., call 1.901.434.3200 for the Dangerous Goods/Hazardous Materials Hotline.

 

1 Disclaimer: Proper training is required under federal, state and/or international regulations to handle, ship, package or transport dangerous goods and/or hazardous materials. All persons and entities must comply with all federal, state, or international governmental regulations and requirements including, but not limited to, the specific training requirements of 49 C.F.R. (172.700 – 172.704). FedEx Express provides materials and advice as a courtesy, to be used as guidelines to assist properly trained shippers. The information provided by FedEx Express in no way alters, satisfies or influences any federal, state or international governmental requirements. The information provided does not meet the training requirements as required by regulations, including DOT 49 C.F.R. The study and/or use of this information does not qualify an individual to prepare, package, transport or otherwise handle dangerous goods or hazardous materials. The information contained in this document is subject to change or update due to changing government regulations. The user of this information assumes responsibility for complying with all applicable laws and regulations regarding the shipment of dangerous goods. FedEx Express shall not be held responsible for any loss, injury and/or damage caused by errors, omissions, misprints or misrepresentations of the contents of this document or for any unauthorized or inappropriate use.

Declaration forms

The FedEx Express Shipper's Declaration for Dangerous Goods templates available below may not be used for most dangerous goods shipments. Shippers must use FedEx Express automated shipping solutions or FedEx-recognized vendor systems to prepare Shipper's Declarations. These systems incorporate data-compliance checks that help prevent documentation errors and reduce associated penalties and fines. For a list of FedEx-recognized vendors, or to read FX-18 in the current FedEx Express operator variations, see Regulatory Updates.

FedEx Express Shipper's Declaration for Dangerous Goods templates may only be used for: 1) radioactive materials; 2) shipments that use an 023 air waybill (FedEx International Express Freight® and FedEx International Premium® services); or 3) shipments that originate outside of the United States (including U.S. territories).

Note: All completed forms should have red hatchings on the sides, whether preprinted or printed via computer.

If you have any questions on how to prepare your dangerous goods shipment, please call the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1.800.463.3339 and say "dangerous goods" to reach trained personnel. Outside the U.S. call 1.901.434.3200.

All form templates are available in both PDF and Microsoft® Word formats. If you use the PDF format, you can save a blank copy of the form only. If you use the Microsoft Word format, you can save the completed form for future use. To read PDF files, you will need the free Adobe Acrobat Reader or plug-in.

Shipper's Declaration Form for Color Printers

The templates below are designed for printing on color printers using plain 8-1/2" x 11" paper. If you do not have a color printer, you should not use these templates.

Shipper's Declaration Form for Black-and-White Printers

FedEx also provides templates designed for use on black-and-white printers. These forms require the use of special FedEx form blanks, called LZR DG DEC. These blank forms contain preprinted red vertical hatchings. When these templates are used, they will print the Shipper's Declaration within the red hatchings. Customers in the U.S. can order LZR DG DEC blanks part #157295 by calling 1.800.GoFedEx 1.800.463.3339.

Important phone numbers

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Phone numbers to call for information on dangerous goods

Dangerous Goods/Hazardous Materials Hotline
1.800.Go.FedEx 1.800.463.3339 and say "dangerous goods"

  • Get information on packaging, marking, labeling and documentation for a FedEx Express® dangerous goods or FedEx Ground® hazardous materials shipment.
  • Ask about dangerous goods and hazardous materials surcharges that may apply to your shipment.
  • Learn more about FedEx Express (FX) operator variations posted in the IATA regulations.
  • Get details on FedEx Express dangerous goods seminars or FedEx Ground hazardous materials online training.
  • Request a faxed copy of a sample shipper’s declaration from our dangerous goods software.
  • Ask dangerous-goods-related, non-technical questions about our software.
  • Get information about dangerous goods preapprovals or your hazardous materials contract.
  • Outside the U.S. call 1.901.434.3200.

U.S. customer service
1.800.Go.FedEx 1.800.463.3339

  • Schedule a pickup of FedEx Express dangerous goods or FedEx Ground hazardous materials.
  • Order supplies for a dangerous goods or hazardous materials shipment.
  • Get information about shipping firearms.

International customer service
1.800.Go.FedEx 1.800.463.3339 and say "international services"
Determine if a dangerous goods commodity can be shipped via FedEx International Priority® or FedEx International Economy® to an international destination.

Express freight customer service
1.800.332.0807
Determine if a dangerous goods commodity can be shipped via FedEx Express Freight® to an international destination.

Automation
1.877.339.2774
Request FedEx Ship Manager® Software.

Billing inquiries
1.800.622.1147
Ask questions about your dangerous goods invoice.

Training

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Training for dangerous goods shippers

The federal government requires every dangerous goods shipper to have job-specific dangerous goods training before tendering a dangerous goods shipment to FedEx or another air carrier. FedEx sponsors a number of seminars for which you can register online.

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