Support when and where you need it.

We’re here and available to help. Here are a number of options to get the assistance you may need with our FedEx® web integration solutions.

Self-Service Resources

The FedEx Developer Resource Center (fedex.com/developer) is where you can download all the code you need to integrate FedEx services on your site. You can also access a comprehensive developer guide, sample code and demos.

Go to fedex.com/developer

Email Support

Simply fill out the form and we’ll send your request to our internal team of web service specialists. Once in their hands, they will address your questions as quickly as possible.

Get started

Phone Support

Technical Support hotline phone:
1.877.339.2774 (When prompted, please say "Web Services")

Customer Service phone - FedEx Express:
1.800.GoFedEx 1.800.463.3339

Customer Service phone - FedEx Express Freight:
1.800.332.0807

Customer Service phone - FedEx Ground:
1.800.GoFedEx 1.800.463.3339

International shipping assistance phone:
1.800.GoFedEx 1.800.463.3339 (When prompted, please say "International Services")

Integration Consultants

If you are in pre-production stages of implementing a FedEx web integrated solution and would like to speak with a FedEx Web Integration Solutions Consultation (WISC) team member, who can assist you in understanding FedEx Web Services, please contact your aligned FedEx account executive or call the technical support number: 1.877.339.2774 (Monday–Friday 7am–9pm, Saturday 9am–3pm (CST).

Both can request a WISC consultant to contact you within 3 business days.