Save time and increase efficiency with a FedEx User ID
What is a FedEx User ID?
FedEx User IDs are unique identifiers linked to a FedEx account. Each FedEx account has an administrator who can assign different levels of access and permissions to team members.
Streamline tasks - Manage all your shipping, billing, tracking and account information in an efficient way that suits your business needs.
Sign in once and stay logged in - Enjoy the convenience of staying logged-in across all the apps after your initial sign-in.
Set it & forget it - Save your shipping and delivery preferences, and automate repetitive tasks like creating labels or scheduling pickups.
Control access - Set shipping permissions for additional FedEx User IDs, monitor shipping activity, and authorize members of your team to use your FedEx account as a shipping administrator.
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Benefits of a FedEx User ID
Unlock specialized solutions
Pickup Preferences
Use your FedEx User ID to schedule pickups online for a fast, convenient and efficient shipping experience.
FedEx Advanced Tracking
Manage multiple shipments with customized tracking, detailed reports, and a personalized tracking dashboard.
File a Claim
Pre-populate account info, download claim reports, and set up preferences through our online claim process.
FedEx Sustainability Insights
See estimated CO2e* shipping emissions to understand how your delivery decisions affect the environment.**
FedEx Billing Online
View and pay invoices, create custom reports, and manage notifications with our efficient billing solution.
FedEx Reporting
Access shipping details, run quick reports, and make informed decisions to optimize your shipping spend.
Frequently Asked Questions
Creating a FedEx User ID and accessing our suite of business tools is completely free.
You can create a FedEx User ID by entering your nine-digit account number and contact information at this login registration page.
If you forget your FedEx User ID or need to reset your password, you can retrieve and/or reset them by visiting the recovery page and providing the necessary information.Â
You can create several FedEx User IDs for your shipping account to allow different team members access. Additionally, you can also link multiple shipping accounts to one User ID to manage them collectively.
For issues with your FedEx User ID or account, please contact us.
* Includes carbon (CO2), methane (CH4), and nitrous oxide (N2O).
** Some exclusions apply. Certain emissions information outside the U.S. and Canada may be incomplete due to system incompatibility. Excluded data may include, but is not limited to, domestic shipment data for certain countries/territories, including, but not limited to, Australia, Brazil, China, France and Poland. A detailed download of what shipments are included in the report is available. Exclusions are updated periodically and are subject to change without notice.