Customers using the mobile app to track their package

Mobile Solutions

Mobile Solutions

 

We know you're busy.

With FedEx® Mobile Solutions you can ship, track, schedule,
and more when it’s convenient for you.

Now you can track your packages with just a text.  FedEx text message tracking lets you receive the status of your shipments on your mobile device.

 

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Visit fedex.ca using your smartphone or tablet.

FedEx Mobile Web is a condensed version of fedex.ca optimized for mobile device screens, allowing you to access up-to-date shipment information, create shipments, find locations, and more, all on the go. FedEx Mobile Web is accessible through your smartphone and tablet web browsers.

Create a Shipment
Create a shipment through FedEx Ship Manager Lite.

Track a Shipment 
Want to know where your shipments are while on the go? Receive notifications to get the latest updates on your shipments, from pickup to delivery - simply initiate a tracking request via text message tracking and follow a shipment via text.

Find a Location 
Search by postal code or use your GPS to find the closest FedEx® Drop Box, FedEx Ship Centre or FedEx Authorized ShipCentre®.

Get Rates & Transit Times 
Reliable rate quotes and estimated delivery times while you’re on the road.

Schedule a Pickup 
Enter your address and shipment information and we’ll come to you.

FedEx® Mobile for iPhone® and iPad®

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Track Shipment Status


Within The Mobile App 
Get up-to-date tracking details without logging in and know when your shipments are delivered or in-transit. Plus, shipments that you’ve sent using FedEx Ship Manager™ or FedEx Ship Manager™ Lite can be viewed on your mobile device. You can also scan a barcode for easy tracking or instantly track numbers copied from an email or a text message.

Receive Automatic Push Notifications 
Receive up-to-date, automatic tracking updates to your phone, without even opening the app. Push notifications can be customized to show tracking delivery confirmations, exception status updates and more, allowing for a fully customized user experience.

 


FedEx® Mobile for Android™

Download Android App

Track Shipment Status


Within The Mobile App 
Get up-to-date tracking details without logging in and know when your shipments are delivered or in-transit. Plus, shipments that you’ve sent using FedEx Ship Manager™ or FedEx Ship Manager™ Lite can be viewed on your mobile device. You can also scan a barcode for easy tracking or instantly track numbers copied from an email or a text message.

Receive Automatic Push Notifications 
Receive up-to-date, automatic tracking updates to your phone, without even opening the app. Push notifications can be customized to show tracking delivery confirmations, exception status updates and more, allowing for a fully customized user experience.

 

Now you can track your packages with just a text. FedEx Text Message Tracking lets you send a text message from any mobile device and receive the status of your shipment.*


For ongoing shipment status updates:

  1. Text.
    Text FOLLOW and your tracking number (e.g., “FOLLOW 123456789012”) to 38773.
  2. Confirm.
    Reply YES when you receive the welcome message. (Repeat Step 1 to follow another shipment.)
  3. Receive.
    Receive ongoing updates to your shipment's status automatically via text message.

For a one-time shipment status:
 

  1. Text.
    Text TRACK and your tracking number (e.g. "TRACK 123456789012") to 38773.
  2. Receive.
    Receive your shipment's current status automatically via text message.
  3. Repeat.
    To track another shipment or receive another update, repeat these steps.

Text STOP to 38773 to cancel tracking updates, or HELP to 38773 for assistance.

For customized text message updates that can be activated while tracking a package on desktop or mobile devices:

  1. Track.
    Go to fedex.ca/track and input your tracking number.
  2. Get Status Update.
    Click “GET STATUS UPDATE" to access notification options on the tracking results page.
  3. Phone Number.
    Input phone number and select desired notifications.
  4. Submit.
    Check off consent box and click submit.
  5. Receive.
    Receive ongoing updates to your shipment’s status automatically via text message
     

*FedEx Text Message Tracking is supported by most wireless providers in Canada but may not be available to all users.  Message and data rates may apply. Message frequency varies per user.

We’re here to help. Browse our FAQs or call 1.800.GoFedEx 1.800.463.3339 for more answers.

Track the status of any FedEx Express®, FedEx Ground® or FedEx Freight® shipment using FedEx® Tracking.

  • Receive shipment notifications.
  • Find staffed and self-service FedEx locations.
  • Schedule a pickup for FedEx Express, FedEx Ground and FedEx Freight shipments.
  • Create and email a shipping label using FedEx Ship Manager Lite.
  • Get account-specific rate quotes.
  • Access your fedex.ca Address Book.

Supported devices for the FedEx Mobile Website: All web-enabled smartphones or tablets.

Supported devices for FedEx® Mobile App: Any iOS device running iOS8 or above, any Android device supporting production applications and running 4.0 and above. Data plan required. Charges from carrier may apply.

FedEx considers the security of your shipment information a top priority; therefore, registration is required to provide visibility to some account-specific information. After you register, you can use the mobile web to ship FedEx Express® and FedEx Ground® packages using FedEx Ship Manager Lite. You also gain the ability to receive account-specific rate quotes, determine transit times, and schedule a pickup.

Simply go to fedex.ca. As long as your smartphone or tablet is enabled for mobile websites, you will be able to view and navigate the FedEx Mobile Website.

The FedEx Mobile Website is available in 206 countries and 25 languages. For a listing of region-specific countries, go to the FedEx Global home page.

Go to the App Store on your iOS device and search for “FedEx Mobile". Select the FedEx mobile app icon and choose “get” then “install”. The app will begin installing on your device.

Simply search “FedEx Mobile” through Google Play. Select the FedEx mobile app icon and choose Install. The app will begin installing on your device.

With FedEx Ship Manager™ Lite, you do not need a user ID to ship. Simply go to fedex.ca, select “Ship now with a credit card,” and follow the steps to complete your shipment. Or enter fedex.ca/shiplite to start shipping.

If you do have a FedEx user ID, you can log in and your information will pre-populate. More about FedEx Ship Manager Lite

Without logging in, you can:

  • Ship FedEx Express® and FedEx Ground® packages using FedEx Ship Manager Lite
  • Receive general rate quotes.
  • Determine transit times.

Go to fedex.ca from your mobile device to get started.

 

By logging in to the FedEx Mobile Website, you can:

  • Ship FedEx Express® and FedEx Ground® packages using FedEx Ship ManagerTM Lite.
  • Receive account-specific rate quotes.
  • Determine transit times.
  • Schedule a pickup.

Go to fedex.ca from your mobile device to get started.

 

To log in, you need a fedex.ca user ID and password. If you are not registered you can register for a fedex.ca login or create a one-time credit card shipment.

Learn more about how you can sign up at fedex.ca.

In order to log in to the FedEx Mobile Website, you need a fedex.ca user ID and password.

If you already have a login and password, please call our technical support hotline at 1.877.339.2774 for assistance.

If you forgot your password or user ID, go to fedex.ca on your desktop computer and select “Forgot your password or ID?

Yes, simply sign up for free FedEx® Tracking. If you do not currently have access to FedEx Tracking, you can register here.

If you are currently a FedEx® Tracking user, the FedEx Mobile app will display the shipments that you are authenticated to view and that are currently viewable via FedEx Tracking. The list of shipments will be arranged with delivery exceptions appearing first. Four different lists are provided: All, To me, From me, and watch list.

If you are not a FedEx Tracking user, you may not see all your shipments. However, you will be able to manually add shipments to the application. The FedEx Mobile app will remember the shipments you have added and automatic shipment updates can be viewed until the shipment is delivered.

Sign up for free FedEx Tracking.

The bar represents the progress of the movement of your shipment.

First Segment — Label created: FedEx received shipment information from sender.

Second Segment — Picked up: FedEx has possession of shipment.

Third Segment — In transit: Shipment is in transit to its final destination.

3.5 Segment – Held for pickup: Shipment is being held for pickup at the designated FedEx location.

Fourth Segment — Delivered: Shipment has been delivered.

 

You can track the status of any FedEx Express®, FedEx Ground®, and FedEx Freight® shipment as long as you have a valid tracking number.

You may need to set your style sheets, cookies, HTML tables, and Javascript to "on" or checked. To do so, go to your mobile web browser's "options" screen and make sure these settings are checked. Devices and browsers will vary.

Please call our technical support hotline at 1.877.339.2774 if you need technical assistance.

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Android is a trademark of Google Inc.