Money-Back Guarantee Claim Form
COVID-19: Money-Back Guarantee Suspension
With governments around the globe issuing ongoing work and travel restrictions that impact our delivery commitment times, we have decided to suspend our money-back guarantee globally until further notice. In Canada, this will impact all FedEx Express and FedEx Ground services. We will continue operating as government restrictions and regulations allow. We appreciate your business and remain committed to supporting your shipping needs across Canada and around the globe. Stay connected with service updates here.
**Subject to the successful receipt of your form. You may experience a delay in response times during peak periods.