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Money-Back Guarantee Claim Form

Money-Back Guarantee Claim Form

Claim Form

If your FedEx Express or FedEx Ground delivery is delayed, fill out this form to start a request for refund or credit for service failure under our Money-Back Guarantee policy. You will receive a response within seven business days with the status of your request.**

*All fields are required.

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Enter up to 10 air waybill numbers (one per line)

Enter up to 10 tracking ID numbers (one per line)

**Subject to the successful receipt of your form. You may experience a delay in response times during peak periods.