FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Delivery

How can I schedule a delivery time for my package?

With FedEx Delivery Manager®, you can customize your delivery preferences, manage delivery times and locations, and get notifications and alerts for your shipment’s status throughout the delivery process, all from your smartphone or desktop computer. Signup for FedEx Delivery Manager is free, but there is a fee for scheduling a delivery time.