FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Tracking

How do I know what time my FedEx® package will arrive?

To get an estimated delivery time, you can use your tracking number, door tag number, or FedEx Office order number to track your package. If you don’t have one of those numbers, you can use any reference number related to your package, or any purchase order number.

After you enter your number in the tracking tool, you’ll see your scheduled delivery date and an estimated delivery time window. If you don’t see an estimated delivery time window, that information may not be available for that particular package.

 

 

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Did you know?

You use FedEx Delivery Manager® to get more control over when and where your packages arrive. Signup is easy—and free.

Did you know?

You use FedEx Delivery Manager® to get more control over when and where your packages arrive. Signup is easy—and free.