FedEx customer service: Welcome to the FAQ Hub

FedEx customer service: Welcome to the FAQ Hub

Get answers to product and service FAQs quickly, without having to make a call.

Get answers to product and service FAQs quickly, without having to make a call.

Quick FedEx customer support, with shipping and delivery help at your fingertips

Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billing—and much more.

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Tracking

How do I know what time the package I shipped will be delivered?

To get an estimated delivery time, you can use your tracking number, door tag number, or FedEx Office order number to track your package. If you don’t have one of those numbers, you can use any reference number related to your package, or any purchase order number.

After you enter your number in the tracking tool, you’ll see your scheduled delivery date and an estimated delivery time window. If you cannot see the estimated delivery time window, your package will be delivered by the scheduled delivery date.

You can also use your customized tracking dashboard to get delivery details. It’s especially helpful when you need to track multiple packages at the same time.

 

 

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Did you know?

You can monitor and take more control of your
shipments with our easy-to-use online tools and resources.
Learn more about FedEx Delivery Manager®. And if you’re a
business owner or high-volume shipper, check out the many
benefits of advanced FedEx® Tracking.

Did you know?

You can monitor and take more control of your shipments with our easy-to-use online tools and resources. Learn more about FedEx Delivery Manager®. And if you’re a business owner or high-volume shipper, check out the many benefits of advanced FedEx® Tracking.