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FedEx Freight® Freezable Protection Service

FedEx Freight® Freezable Protection Service

Prevent your freight from freezing.

Prevent your freight from freezing.

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When you’re shipping cold-sensitive items during the winter months, FedEx Freight freezable protection service will keep them safe during the entire transportation cycle.1


Thanks to our online weather service, FedEx is well-informed about approaching and changing weather conditions. This enables us to position additional protective equipment and materials where they’re needed, when they’re needed.

FedEx Freight will provide full product liability protection up to the limits established in our FXF 100 Series Rules Tariff. This protection is for shipments in the contiguous U.S. to direct points under the following conditions:*

  • We accept eligible freezable shipments on regular business days, Monday through Friday, during the months of November through April.
  • The outside temperature must be above 10°F.
  • You must indicate your request for freezable protection by selecting it under the Additional Services section when creating an online Bill of Lading at or by writing it on a printed Bill of Lading and drawing attention to it in some way, such as highlighting or circling it.
  • We provide freezable protection service only for products having a freeze point at or below 32°F.

*Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.

Get Started Today

Talk to your FedEx account executive about FedEx Freight freezable protection services, or call FedEx Freight Customer Service at 1.866.393.4585.



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Request a Consultation

For more information on how FedEx HealthCare Solutions can help you package and ship your items with confidence, fill out this form and we’ll connect with you to discuss your needs.


1A fee applies for this service. Refer to the FXF 100 Series Rules Tariff for details.
2Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.

All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.