FedEx Freight truck driving with snow-covered mountain in background

FedEx Freight® Freezable Protection Service

FedEx Freight® Freezable Protection Service

Prevent your freight from freezing.

Prevent your freight from freezing.

When you’re shipping cold-sensitive items during the winter months, FedEx Freight freezable protection service will keep them safe during the entire transportation cycle.1


Thanks to our online weather service, FedEx is well-informed about approaching and changing weather conditions. This enables us to position additional protective equipment and materials where they’re needed, when they’re needed.

FedEx Freight will provide full product liability protection up to the limits established in our FXF 100 Series Rules Tariff. This protection is for shipments in the contiguous U.S. to direct points under the following conditions:*

  • We accept eligible freezable shipments on regular business days, Monday through Friday, during the months of November through April.
  • The outside temperature must be above 10°F.
  • You must indicate your request for freezable protection by selecting it under the Additional Services section when creating an online Bill of Lading at or by writing it on a printed Bill of Lading and drawing attention to it in some way, such as highlighting or circling it.
  • We provide freezable protection service only for products having a freeze point at or below 32°F.

*Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.

Get Started Today

Talk to your FedEx account executive about FedEx Freight freezable protection services, or call FedEx Freight Customer Service at 1.866.393.4585.



Courier talks to man in warehouse

Temperature Control Overview

See all of our temperature-control solutions and specialty packaging services at a glance.

Download overview
Courier loads large cardboard boxes

Storage Maps

Locate all of our temperature-controlled storage locations across the globe.

Download maps
Testing box strength in FedEx Packaging Lab

Get Expert Advice

Consult with the FedEx Packaging Services team and engineers for complimentary testing and design of your packaging.

Get info on perishable shipping

Related Service Options

FedEx Custom Critical truck drives outside metal building

FedEx Custom Critical

Do you need temperature-control solutions for your sensitive freight? FedEx Custom Critical offers an array of air and exclusive-use surface solutions.

Ship with confidence
Red lights from forklift shine in corridor

FedEx Custom Critical Temperature-Controlled Network

Get full monitoring of your shipments that must be kept at 2°C to 8°C. We also offer customized reporting processes, temperature-validated vehicles and more.

See how we can help

Helpful Resources


Reach Farther

Help fulfill the healthcare needs of countries worldwide by expanding your business across the globe. Get detailed information on our solutions and related services specific to those areas.


Keep Compliant With Regulations

Our team of regulatory experts will guide you on your import and export business. Take advantage of our consulting hotline, get trade and customs advice and customs brokerage assistance.

medical setting

Stay Current and in the Know

Get the info you need to compete in the industry. Explore recent healthcare news, white papers, blogs and more at the FedEx® HealthCare Solutions Knowledge Center.

See what's available
people in office

Achieve Your Business Goals

Whether you’re new to the industry or well on your way, the FedEx® Small Business Center can help you create efficiencies, manage finances and more.

Gain insight


For more information on how FedEx HealthCare Solutions can help you package and ship your items with confidence, ask the virtual assistant at the bottom right of the screen or call 1.800.Go.FedEx and we’ll discuss your needs.


1A fee applies for this service. Refer to the FXF 100 Series Rules Tariff for details.
2Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.

All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.