The new FedEx Logistics Portal is here

This is our replacement for My Global Trade Data. Its self-service features will give you better visibility, plus tools for communication, collaboration, exception management, reporting, and analytics. 

Over the next few months, new capabilities will be made available in the portal via incremental releases.

No. You will need a fedex.com user ID to access the portal. Once you have that, you can register for portal access.

No. If you currently have a My Global Trade Data login, your portal account will automatically be created. You will receive an email notification once it’s ready.

If you’re an existing My Global Trade Data user, your portal account will automatically be created. And your existing data will be moved to the new portal. You’ll receive an email with your username and temporary password once you’re able to log in.

If you’re a new user, you need to register at fedex.com, then request access to the portal. Here’s how:

I have a FedEx user ID

Skip to How to register for the portal below.

I don’t have a FedEx user ID

• Log in or sign up for a new FedEx account at fedex.com. 
• Click Create a User ID and complete the required fields. 
• Once you’re finished, you can register for portal access. 
  

How to register for the portal

• Go to portal.fxl.fedex.com and click Log In to Tools. Select FedEx Logistics Portal.
• You’ll see the Sign Up or Log In page. Click Customer Login.    
• If you’re already logged in at fedex.com, you’ll land on the registration page.  
• If you aren’t logged in, enter your user ID and password to get to the registration page. 
• You’ll see your account details. You need to enter your company’s IRS/BN/Tax ID. 
• Click Register. You’ll see that your registration request is being reviewed. You’ll also receive an email confirmation of your registration. 
• Once your registration is complete, you’ll get another email. You can now access the portal. 

You don’t need to add a new user. They can request access to the portal, but first they need to create a fedex.com user ID. 

If they already have one, they can skip to step 2.

1. Go to fedex.com.  

• Click Sign Up or Log In (menu in the top-right corner).
• Click Create a User ID and complete the registration. 
• Follow step 2.

2. Go to portal.fxl.fedex.com and click Log In to Tools. Select FedEx Logistics Portal.

• Click Sign Up or Log In (menu in the top-right corner).
• You’ll see the Sign Up or Log In page. Click Customer Login.
• If you’re already logged in at fedex.com, you’ll land on the registration page.  
• If you aren’t logged in, enter your user ID and password to get to the registration page. 
• You’ll see your account details. You need to enter your company’s IRS/BN/Tax ID. 
• Click Register. You’ll see that your registration request is being reviewed. You’ll also receive an email confirmation of your registration. 
• Once your registration is complete, you’ll get another email. You can now access the portal. 

Existing My Global Trade Data users will automatically be set up on fedex.com and registered for the portal. There is no wait time for approval. Once you have received the email with your username and password, you can log in. Accounts for new users are typically approved within 24 hours. You should receive an email that your account is pending. Once approved, you’ll receive an email notification.

To create a new report, go to Reporting > All reports. You’ll see a list of available master reports. Click configure to create a custom report from a master report. Your custom report will be saved. Click schedule to schedule a master or custom report to run one time or automatically, daily, weekly or monthly. 

To access invoices, go to a detail view and select the documents tab. To access your account statement, go to the billing option under the main menu. Additionally, you can go to the Documents option under the main menu and view both invoices and statements.

• To get updates on a specific shipment, click the envelope icon in Shipment listing > Shipment details. Enter your email.
• To set up alert based on certain criteria, go to Settings > Alerts & notifications. Choose the data you want to include, such as pickup date and cargo cleared at destination.

You can track by the following identifiers:

• HBL/HAWB
• Masterbill
• Invoice#
• Container
• Customer reference
• Purchase order 
• Booking 
• Broker file
• Commercial invoice 
• Entry 
• ISF 
• Part
• Sales order 
• FEC Tracking 
• Shipper reference

3 years of your historical data is available. 

U.S. customs brokerage customers will be implemented in phases. Portal is now available for customers using customs brokerage services, where FXL manages their US ocean and air import transportation. 

Yes, but not until end of 2025. Public tracking capabilities are available from mobile or tablet. The current phase is desktop only. 

• Geo tracking: get live shipment tracking and accurate position via breadcrumbs. 
• Carbon impact: gain visibility into estimated CO2e shipping emissions to help assess your environmental footprint.
• Self-service Importer Security Filing (ISF): Control the filing process and save money.
• Get a quote: find online quotes fast to save you time and effort. 
• E-booking: Simplify your freight shipping process with just a few clicks.