FedEx Rewards

Ship with us. Earn rewards.

FedEx Rewards members can ship to earn gift cards from name-brand retailers.

I’m already a FedEx Rewards member!

I already have a FedEx shipping account

You can sign up for FedEx Rewards now! Use your FedEx account number to enroll for free. Then activate your offers and start earning rewards.

Join rewards

I don’t have a FedEx shipping account

You’ll need one to join FedEx Rewards—you can join while opening your shipping account. Get shipping discounts, free packaging, and more.

Get an account

Enjoy these benefits

Your free membership to our loyalty program includes:

A new member welcome offer—sign up, ship, and get a $10 gift card

Rewards featuring gift cards from name-brand retailers

Request a refund or credit on eligible priority and standard shipments that arrive late^*

Regular offers to earn gift cards

Discounts through the FedEx Office Print Preferred Program

Enter the FedEx Super Bowl LX Sweepstakes

Here's your chance to win a trip for two to the big game on February 8, 2026!

Enter the FedEx Super Bowl LX Sweepstakes

Here's your chance to win a trip for two to the big game on February 8, 2026!

How it works

Activate your offers

Ship to earn

Make progress toward your reward by using participating FedEx^® services.

Redeem

Choose your reward—you
earned it! Then get ready to
activate more offers.

Choose your reward—you  earned it! Then get ready to activate more offers.

Join today

Deliver more happy for the holidays with FedEx

The key to happier holidays for you and your customers? Planning ahead. Get started now
with holiday tips and resources.

The key to happier holidays for you and your customers? Planning ahead. Get started now with holiday tips and resources.

GET HOLIDAY GUIDANCE

About FedEx Rewards

Find the answers to our most-asked questions and see how to contact us.

What is FedEx Rewards?

FedEx Rewards is a loyalty program that’s free to join. It provides benefits to members for doing business with FedEx. With FedEx Rewards, you can receive gift cards from name-brand retailers.

How do I join FedEx Rewards?

To enroll, follow these easy steps.

Sign Up Now.
Enter your FedEx account number and your ZIP code.
Click Enroll.

How do I know if I’m a member of FedEx Rewards?

To find out if you are currently a FedEx Rewards member, click Sign Up or Login in the top right corner. Log in using your FedEx account credentials. Once logged in, click on the profile icon to see if FedEx Rewards is listed.

How do I take advantage of FedEx Rewards offers and earn rewards?

As a member of FedEx Rewards, you receive shipping offers that reward you for using eligible FedEx^® services.

Here is how you can take advantage of the offers:

1. Receive offers on the first day of the month. (Activate your offers by the 15th of the month.)

2. Attain your goals.

3. Choose your reward.

How do I link my account to the FedEx Rewards account?

Each FedEx Rewards membership is allowed to link one FedEx shipping account, one FedEx Office^® account, and one FedEx Freight^® account.

To link your existing FedEx account to FedEx Rewards, Sign up and enter your account number to register.

How do I request a refund or credit for a shipment that arrived late?

Step 1. If you’re already enrolled in FedEx^® Billing Online, log in to your Billing Online account. If you’re not enrolled, see instructions below.

Step 2. From the Account Summary page, select the Invoice Number associated with the package not delivered on time.

Step 3. Select the individual tracking number.

Step 4. Select the Dispute button, then Dispute type/Dispute Reason.

If you’re not enrolled in FedEx Billing Online, go to fedex.com, click the Support tab, and click View & Pay Bill. FedEx Billing Online is an easy-to-use online tool that helps you manage your invoice-related tasks by eliminating excess paperwork and improving productivity.

If you’re not enrolled in FedEx Billing Online, you can submit a request through the invoice adjustment feature at fedex.com.

Are there any dates when the refund or credit for shipments that arrive late will not be honored?

You may not be able to request a refund or credit for a shipment that arrives late on days of the year such as Mother’s Day, Thanksgiving, Christmas, and New Year’s Day. Beginning Dec.18, 2024, through Dec. 24, 2024, the FedEx Rewards refund or credit request benefit for shipments that arrive late will be temporarily suspended for the eligible FedEx priority and standard services.

When is a Customer Service Rewards representative available to assist me?

The FedEx Rewards Team is available at 1.866.427.5295 from 9 a.m. to 6 p.m. ET, Monday through Friday.

FedEx Rewards may be modified or terminated at any time without notice. Earnings available for qualifying purchases and certain exclusions apply.

^*For details, a complete listing of eligible products and services for rewards, and information on requesting refunds and credits, please read FedEx Rewards Terms and Conditions.

Contact FedEx Rewards at 1.866.427.5295 or FedEx Rewards Customer Support.