Single Window Initiative (SWI)

The Single Window Initiative (SWI) is a Canada Border Services Agency (CBSA)-led program aimed at modernizing and aligning Canadian and U.S. import processing procedures under the Beyond the Border Action Plan. Through the SWI Initiative, traders will be able to provide all required import information – including information required by Participating Government Agencies (PGAs) electronically to the CBSA. In turn, the CBSA will transmit any applicable data elements directly to the participating PGA(s) for their review. The applicable PGA(s) will review the transmitted information and provide release, or hold, instructions back to the CBSA. The CBSA will then transmit this information back to the applicable filer.

This single integrated solution provides the trade community with the option to satisfy the regulatory import requirements of multiple government agencies via a single electronic transmission of shipment information through the Integrated Import Declaration (IID). This streamlines the importing process, eliminates redundancies, and ideally reduces clearance times for shipments requiring formal entries. The intent is to have all PGAs on board by 2016/2017.

FedEx Express is working with the CBSA to develop a fully integrated IT solution that will be compliant with all requirements of the program and enable SWI clearance via the IID. More information will be provided as it becomes available.

To fully benefit from the SWI, importers must ensure that all required licenses and/or permits are provided with their shipment documentation and keep apprised of the latest information and updates via the CBSA’s SWI website.

Current Participating Government Agencies

  • Foreign Affairs, Trade and Development Canada
  • Health Canada
  • Natural Resources Canada
  • Public Health Agency of Canada
  • Transport Canada

Future Participating Government Agencies

  • Canadian Food Inspection Agency
  • Canadian Nuclear Safety Commission
  • Environment Canada
  • Fisheries and Oceans Canada

Additional Information

Implementation of the Single Window Initiative – Customs Notice 15-014

If you have additional questions, please contact the FedEx Express Customs and Regulatory Solutions Department via email at or call 1.866.814.7741.