Customer Support Center

Ordering Supplies Support

View our Frequently Asked Questions below to learn more about packaging, airbills and supplies for automated shipping solutions.

  • Support for ordering FedEx supplies

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Frequently Asked Questions

How do I order FedEx® supplies?

FedEx Ground® and FedEx Home Delivery® shipments should be packaged using the customer’s own supplies, which may be purchased at FedEx Office locations.

FedEx Express offers a wide selection of complimentary packaging and shipping supplies. You can easily order supplies online with an account number and login, through our automated ordering system at 1.800.GoFedEx 1.800.463.3339 (say, "Supplies" or press 4), or by stopping at a FedEx Office location.

FedEx drop boxes are regularly stocked with envelopes and airbills for your FedEx Express® shipments.

What is the delivery time for supply orders?

Your supplies will typically be delivered within 3 to 5 business days.

Are there other supplies that are not offered on FedEx Supplies Online?

FedEx Supplies Online does not offer the full catalog of available supplies. If you do not find the supplies you need, please call 1.800.GoFedEx 1.800.463.3339.