Welcome to the Customer Protection Center

FedEx strives to provide a safe, secure online environment for our customers. The Customer Protection Center provides information about how FedEx works to help protect you and how you can protect yourself.

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Fraudulent Email Examples

ATM Card Delivery Scam

These scams involve a new ATM card destined for you, or one you misplaced. As with most scams, you are asked to provide personal information and the payment of a small "holding" fee to receive your card.

Subject: Good Day

Sent: FedEx Courier Company

Subject: Good Day

Good Day

I am glad to send you this email to notify you concerning your ATM CARD which is in our costudy for the past few months.

We want you to understand that the delivery fees is beeing paid by the authorities and what you need to do now is to contact us immediately so that the delivery will commence to your doorstep as soon as possible.

Note that you are to pay for the safe keeping security fees of your ATM CARD which is $85 Dollars only so that immediately infect will take place for the delivery of your ATM CARD .

If you know you won't be able to pay for the safe keeping of your ATM CARD please do not respond back to this email, and your ATM CARD will be return back to the compensation head office which you will not be able to get the ATM CARD again.

Please i repeat myself again that if you know that you will not be able to pay for the safe keeping of your ATM CARD which is $85 USD please i beg you not to respond to this email because it will not help.

Do fill this information and get back to us ASP You received this message.

Recomfirm your mailing address. ===============================================

Full Name:.........

Sex:...................

Mailing Address:..........

Personal Phone Number...........

Occupation:..................

================================================

As soon as you are ready to make the payment of the safe keeping of your ATM CARD {$85 USD} do let us know by sending us your mailing address, and we are going to send you the information in which you are going to use in make the payment for the delivery, once your payment have been comfirm by our accountant officer, your ATM CARD will be delivered to you ASP.

Get back for immediately delivery of your ATM CARD .

E-mail: info@fedexcourierserviceonline.co.uk.tt

www.fedex.com

========================================= =========================================

Thanks for your understanding.

Sincerly,

FedEx Courier Company

Phone: +234-807-635-0091

 

Bank Draft or Check Scam

The authors of these scam emails typically pretend to be a prior business associate or mysterious benefactor holding a certified check or bank draft in your name, often for a large sum of money. All you have to do to claim it is provide your personal information and pay a small fee. Many such scams attempt to escalate to compromise of your bank account and/or check cashing fraud.

Subject: Dear Customer

Sent: FEDEX DELIVERY AGENT

Subject: Dear Customer

Dear Customer, Good day to you. We have been waiting for you to contact us for your Confirmable Package that is registered with us for shipping of your Package to your residential location. This is to inform you that we are in possession of your Parcel (which include a certified cheque worth of $500,000.00 USD and other vital documents) that we facilitate the clearance of the cheque in your country, which is to be couriered to you.

It is the usual practice of our organization to conduct a proper verification of all Parkages that we are to delivered, to ensure that they are valid. Be rest assured that your cheque has been confirmed valid and true and delivery will be made once you have meet the necessary requirements.

The package is registered with us for mailing by the Online Lottery Award Promo Board as claimed, in England, United Kingdom. We are sending you this email because your package is been registered on a Special Order.

What you have to do now, is to contact our Delivery Department for immediate dispatchment of your package to your residencial address. Note that as soon as our Delivery Team confirms your informations, it will take only one working day (24 hours) for your package to arrive it designated destination.

For your information, the Mail, VAT & Shipping fees have been paid by the Lottery Award Promo Board before your package was registered. What you need to pay is the Security Keeping fee of the FedEx company as stated in our privacy terms & condition page, in order to secured your Parkage. The cost for the Security Keeping fee is $200 USD.

This is mandatory, kindly complete the below form to reconfirm your Postal information: FULL NAMES:.......................................TELEPHONE:..............

POSTAL

ADDRESS:...................................CITY:................................ OCCUPATION.........................STATE:....................................... COUNTRY:..........................................

Await your Swift Response.

Yours Faithfully,

Mr. Larry Adams

Tel:+23480717269

fedex-delivery02@hotmail.com

(The Dispatched Officer).

 

Subject: (empty)

From: FedEx Courier Company

Subject:

I am sorry to encroach into your privacy through this manner; we have a certified cheque of $1,000.000.00 usd in our custody that belongs to you. This cheque was brought to my desk last week by a lady who gave us your email address to contact you on the delivery. We wait your response soonest.

FedEx

Contact Required

This scam relies on contacting you by email or phone to resolve an alleged issue with a FedEx shipment. Once contact is made the attacker uses social engineering techniques to attempt to defraud you. The email is typically vague and provides little or no details of the shipment.

Subject: We need to talk to you

We need to talk to you about your parcel write us at fedex.expressbn@yahoo.com.hk or call +2347038680000

 

Delivery Failure (Virus Attached)

This set of fraudulent emails claims to be from FedEx regarding a package that could not be delivered. These emails ask the receiver to open an attachment in order to obtain the airbill or invoice needed to pick up their package. The attachment in the email may contain a virus. Please do not open the attachment and delete the email immediately.

The frequency of this email tends to increase close to the holiday season, presumably to exploit the growth in shipping volumes.

Subject: Fed Ex Delivery Notification

Unfortunately we were not able to deliver postal package you sent on December the 14 in time because the recipient's address is not correct. Please print out the invoice copy attached and collect the package at our office.

Your FEDEX

www.fedex.com

 

 

FedEx Status (Virus Attached)

These fraudulent emails appear to originate from a FedEx employee (e.g. ‘bjones@fedex.com’). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware, the attachment contained in the email may contain a computer virus. Do not open the attachment. Delete the email immediately.

Subject: Fedex Tracking number N4815347

From: "Fedex Manager, Willis Grabinger"

Dear. Unfortunately we failed to deliver the postal package you have sent on the 27th of July in time because the recipient's address is erroneous. Please print out the invoice copy attached and collect the package at our office. * This site is protected by copyright and trademark laws under US and International law. 

Fund manager finds plenty of virtue in sin stocks

ATTACHMENT: FEDEXInvoiceEE057100OP.zip

Subject: Fedex Item Status N0367092

Feds Shut Down Big Chicago Bank, 7 Others

ATTACHMENT: FEDEXInvoiceEE057100OP.zip

Subject: Fedex Invoice copy N9728605

Report: Gov't cover-up in 1972 NIreland bombing

ATTACHMENT: FEDEXInvoiceEE059185OP.zip