FedEx Temp-Assure®

FedEx Freight® Freezable Protection Service

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FedEx Freight® freezable protection service

Don’t let the cold affect your freight. When you’re shipping items sensitive to cold weather, during the winter months, you need a service that will keep them safe in transit. FedEx Freight Freezable Protection Service prevents your freight shipment from freezing.1

How does it work? Thanks to our online weather service, FedEx is well-informed about approaching and changing weather conditions. This enables us to position additional protective equipment and materials where they’re needed, when they’re needed.

Learn more and get started today

Contact your FedEx account executive or call FedEx Freight Customer Service at 1.866.393.4585.

What you need to know

FedEx Freight will provide full product liability protection up to the limits established in our FXF 100 Series Rules Tariff. This protection is for shipments in the contiguous U.S. to direct points under the following conditions2:
  • We accept eligible freezable shipments on regular business days, Monday through Friday, during the months of November through April.
  • The outside temperature must be above 10 degrees Fahrenheit.
  • You must indicate your request for freezable protection by selecting it under the Additional Services section when creating an online Bill of Lading at, or by writing it on a printed Bill of Lading and drawing attention to it in some way, such as highlighting it or circling it.
  • We provide freezable protection service only for products having a freeze point at or below 32 degrees Fahrenheit.

1A fee applies for this service. Please refer to the FXF 100 Series Rules Tariff for details.
2Service outside of the contiguous U.S. is subject to certain restrictions. Please refer to the FXF 100 Series Rules Tariff, item 810, for details:

All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.