Do I still need to use a customs broker now that CARM is in effect?

Now that CARM is in effect, you can still choose to use a customs broker to manage your commercial importation activities into Canada. If you decide not to use a customs broker, you are required to ‘self-clear’ and account for your imported goods in person with the CBSA at the local office (port of entry) before your goods can be released and delivered or picked up. For more details, please see the CBSA User Guide – Submit a Commercial Accounting Declaration (CAD) for Type C and for all declaration types.


Can’t find what you’re looking for?

Contact us with one of these options.

Chat to us

Our chatbot should be able to help answer your question, if it can't we'll recommend the best way to get in touch with us.

Chat now

Answers to your billing questions

Use our webform for all your billing or invoice questions

Go to form

Call us

Call us with enquiries

See phone numbers


Very hard
Very easy