Kent Building Supplies

Pick up. Drop off. Relax. Now at Kent Building Supplies.

Pick up. Drop off. Relax. Now at Kent Building Supplies.





FedEx and Kent Building Supplies are a
great package deal.

Conveniently pick up or drop off your FedEx packages while you shop for your home improvement products.

Flexibility

Flexibility

Pick up or drop off your FedEx packages when it best fits your needs and schedule.

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Security

Security

Get extra peace of mind by picking up your packages from a secure FedEx retail location.

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Convenience

Convenience

Visit a participating Kent Building Supplies location in your neighbourhood.

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Pick up in-store while you shop.

The more you shop online, the more deliveries you can expect. If you don’t want your packages left on your porch, you can redirect them to a participating Kent Building Supplies location in your neighbourhood for pickup. It’s not only safe, secure and convenient — it’s free.

How do I redirect my packages?*

1

Enter your Tracking ID.

2

Locate and click Manage Delivery and then Hold at Location on the tracking results page.

3

Enter the original delivery address for authentication.

3

View and select from the list of available FedEx retail locations then click Submit.

How do I redirect my packages?

*This option may not be available for all shipments.
This option will appear, if available, once the shipment is on its way.

Drop off on your way.

Do you need to return an online purchase or drop off your pre-packaged, pre-labelled FedEx
packages? You can conveniently drop off your packages inside participating Kent Building Supplies
locations near where you live, work or shop.

How do I prepare my packages?

1

Step 1

Pack and seal your packages prior to arriving at the location.

2

Step 2

Use a FedEx return label, if you already have one. Or create, print and affix a shipping label to your packages. Learn how.

3

Step 3

Drop off your packages at a participating Kent Building Supplies location.
 


Frequently Asked Questions

General Information

To find a location near you including store hours, directions, and latest drop-off times, please click here. Once you are inside one of these locations, please look for any FedEx signage or visit the main counter/register for assistance.
 

There is no premium fee or surcharge for dropping off or redirecting your packages for pickup.
 

For package-related or location-specific questions or concerns, please visit fedex.ca/contact or call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

Picking Up / Redirecting

You will need to bring a government-issued photo identification that includes the recipient’s address along with your FedEx® tracking number. For details, please visit fedex.ca/ID.
 

Your packages will be held up to five business days before being returned to the nearest FedEx facility. To track the status of your package, please visit fedex.ca/track. For additional assistance, please visit fedex.ca/contact or call 1.800.GoFedEx 1.800.463.3339.
 

Dropping Off

Kent Building Supplies locations are only authorized to accept packages that are securely sealed and properly labelled with a FedEx Express or FedEx Ground shipping label. Dangerous goods are not accepted. For specific weight and dimension guidelines, please click here.